--- title: CARRIERS - CONNECT DPD description: CARRIERS - CONNECT DPD --- [Skip to content](https://knowledge.shippingbo.com/base-de-connaissance-en/carriers-connect-dpd#main-content) - [English](https://knowledge.shippingbo.com/base-de-connaissance-en/carriers-connect-dpd) - [Français](https://knowledge.shippingbo.com/base-de-connaissance/transporteurs-connecter-dpd) English Show submenu for translations [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=en) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Open main navigation Close main navigation - - [English](https://knowledge.shippingbo.com/base-de-connaissance-en/carriers-connect-dpd) - [Français](https://knowledge.shippingbo.com/base-de-connaissance/transporteurs-connecter-dpd) English Show submenu for translations - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) CECI EST LA ZONE DE TEST - How can we help you? - There are no suggestions because the search field is empty. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance-en?hsLang=en) 2. [Transport contracts](https://knowledge.shippingbo.com/base-de-connaissance-en/transport-contracts?hsLang=en) 3. [Self-service carriers](https://knowledge.shippingbo.com/base-de-connaissance-en/transport-contracts?hsLang=en#self-service-carriers) October 30, 2026 # CARRIERS - CONNECT DPD ### 1. Information required for the configuration To set up the connection, you will need to obtain the following information from your DPD France sales representative: - The DPD France account number(s) - The name of your assigned DPD branch (e.g. 059) - ***soap\_userid*** (user ID) as well as the ***soap\_password*** (password) - The type(s) of service(s) used (Classic, Predict, Relais) for each of your accounts - The additional DPD options included in your DPD offers (if applicable)   **⭐ Key point:** Your request to your DPD France sales representative must include two pieces of information:  - Specify that you want **webservices to be activated for use with Shippingbo**, - **Provide our IP addresses listed below so that DPD can grant access:** c'est le bureau","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"abqrh","text":"52.48.196.116","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}}\],"entityMap":{}}"\> - - 3.74.16.63 - - 3.74.39.181 - - 3.74.48.178 - - 93.93.43.193 - - 52.48.196.116 - - 93.93.44.198 c'est le bureau","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"5kubl","text":"52.48.196.116 =\> c'est la machine sftp","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"bhsrd","text":"93.93.44.198 =\> adresse externe de SBO","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"4fk07","text":"","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}}\],"entityMap":{}}"\>       ### 2. Create a carrier service in Shippingbo **2.1:** Go to your Shippingbo interface to create your carrier connection in the menu Connectors -\> Carrier -\> Click on "Add a transport contract": **![](https://knowledge.shippingbo.com/hs-fs/hubfs/contrattransport-png.png?width=648&height=327&name=contrattransport-png.png)** **2.2:** Search for "dpd" in the search bar, then click on the DPD tab that appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-26-2025-12-31-27-0448-PM.png?width=472&height=242&name=image-png-Mar-26-2025-12-31-27-0448-PM.png) **2.3:** Your connector opens and a first category appears:  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-26-2025-12-32-18-7083-PM.png?width=622&height=103&name=image-png-Mar-26-2025-12-32-18-7083-PM.png) 1\) The pen icon to the right of the service lets you change the name of your connector. 2\) The "Logs" button takes you to the calls made to the carrier. For more information on this, you can read our tutorial [here](https://support-shippingbo.freshdesk.com/fr/support/solutions/articles/80001068471-gestion-des-logs-dfm). 3\) The "View help" button takes you to this tutorial.   ### 3. Configure the carrier account **3.1:** Fill in the required information for your carrier contract: \- your DPD customer account number (e.g. 012341) \- the code of your assigned branch (e.g. 059) \- the soap\_userid (user ID) \- the soap\_password (password) ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-26-2025-12-32-59-0527-PM.png?width=624&height=421&name=image-png-Mar-26-2025-12-32-59-0527-PM.png) **3.2:** Go to the category **My services** to create a new configuration: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-05-12-5549-PM.png?width=527&height=140&name=image-png-Mar-24-2025-01-05-12-5549-PM.png)** **3.3:** The service will be enabled by default: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-06-47-2887-PM.png?width=403&height=97&name=image-png-Mar-24-2025-01-06-47-2887-PM.png)** Then fill in the information required for the configuration: \- Service: the service name will always be DPD; \- Sub-services: check the options that apply to your contract, specify here whether the DPD service you use is **Predict** or **Secure**.  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-30-2026-10-46-02-1691-AM.png?width=670&height=229&name=image-png-Jul-30-2026-10-46-02-1691-AM.png) \- Labels & slips: check the options you want for your contract and add a custom carrier logo URL if you wish. \- Parcels & insurance: check the "disable insurance" option here if you do not want to use it. \- International shipping: enter the Incoterms you will use for this service, for international shipments that require it. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jan-30-2026-05-07-53-4235-PM.png?width=670&height=286&name=image-png-Jan-30-2026-05-07-53-4235-PM.png) \- Preparation and shipping: here you will find in particular the options related to SMS notification. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jan-30-2026-05-05-57-7667-PM.png?width=497&height=360&name=image-png-Jan-30-2026-05-05-57-7667-PM.png) **3.4:** You can adjust your shipping address by clicking on **Add an address** in the corresponding section: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-15-2026-03-18-33-1273-PM.png?width=664&height=67&name=image-png-May-15-2026-03-18-33-1273-PM.png) **3.5:** You can also create a different shipping address depending on the origin of the order: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-15-2026-03-18-44-0565-PM.png?width=665&height=138&name=image-png-May-15-2026-03-18-44-0565-PM.png) **3.6:** You can delete this carrier by clicking on **Delete connector**: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-11-56-7580-PM.png?width=594&height=69&name=image-png-Mar-24-2025-01-11-56-7580-PM.png)**     **⚒️ Framework and responsibilities:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.   #### **FAQ ❔:** \- [List of DPD label FAQs](https://knowledge.shippingbo.com/faqs?hsLang=en)     #### **Contact us 📬:** Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=en) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)