---
title: "CN23: ERROR WHEN GENERATING THE LABEL: PACKAGE PRODUCT HAS NO UNIT PRICE"
description: "CN23: ERROR WHEN GENERATING THE LABEL: PACKAGE PRODUCT HAS NO UNIT PRICE"
---

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October 25, 2026

# CN23: ERROR WHEN GENERATING THE LABEL: PACKAGE PRODUCT HAS NO UNIT PRICE

You are trying to generate a label for an order shipped abroad that requires a CN23, but you receive the following error message: 

***"PackageProduct has no unit price. InternationalDetail cannot be generated."***

![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)

This error message indicates that one or more items in the order do not have an individual price filled in. This prevents the generation of a CN23 (customs document), which is required for international shipments. 

 

**Solution:** on the label generation page, you need to enter a unit price for each product. 

![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png)

 

 

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