--- title: ENABLE / DISABLE STOCK UPDATES TO THE EXTERNAL SERVICE description: This feature allows you to enable or disable the automatic sending of stock from Shippingbo to your sales channels. This way, you stay in control of the stock information sent to your marketplaces or CMS. --- [Skip to content](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service#main-content) - [English](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service) - [Français](https://knowledge.shippingbo.com/base-de-connaissance/activer-/-désactiver-la-mise-à-jour-du-stock-vers-le-service-externe) English Show submenu for translations [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=en) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Open main navigation Close main navigation - - [English](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service) - [Français](https://knowledge.shippingbo.com/base-de-connaissance/activer-/-désactiver-la-mise-à-jour-du-stock-vers-le-service-externe) English Show submenu for translations - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) CECI EST LA ZONE DE TEST - How can we help you? - There are no suggestions because the search field is empty. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance-en?hsLang=en) 2. [Stock](https://knowledge.shippingbo.com/base-de-connaissance-en/stock?hsLang=en) 3. [Available Stock](https://knowledge.shippingbo.com/base-de-connaissance-en/stock?hsLang=en#available-stock) October 30, 2026 # ENABLE / DISABLE STOCK UPDATES TO THE EXTERNAL SERVICE ## This feature allows you to enable or disable the automatic sending of stock from Shippingbo to your sales channels. This way, you stay in control of the stock information sent to your marketplaces or CMS. #### Summary 1.  [Benefits of the feature](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service#benefices) 2.  [Prerequisites](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service#prerequis)  3.  [Feature description](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service#fonctionnement) 4.  [Practical example](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service#exemple)  5.  [To go further](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service#loin) 6.  [Contact us](https://knowledge.shippingbo.com/base-de-connaissance-en/enable-disable-stock-updates-to-the-external-service#contact) ### ![Affichage de Avantages de la fonctionnalité.gif](https://knowledge.shippingbo.com/hubfs/Knowledge%20Base%20Import/get_attachment_url-Oct-30-2026-01-55-57-7083-PM) > - **Controlled synchronization**: you decide when to send or pause updates > - **Reduced risk of overselling**: limit the stock sent if needed > - **Advanced customization**: thresholds, delays and channel-specific options   ### 2. Prerequisites✔️: - Available from the pack **Premium +**.   ### 3. Enable / Disable stock updates to an external service #### 3.1 Access the connector configuration - In your Shippingbo interface, go to the menu **Connectors** -\> **Sales channels** -\> Open the details of your **sales channel** for which you want to enable or disable stock sending: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-27-2025-02-25-11-2233-PM.png?width=670&height=268&name=image-png-May-27-2025-02-25-11-2233-PM.png) - Scroll down to the section **Stock sending.** #### 3.2 Enable stock sending - Click on the arrow to the right of the title **Stock sending** to open the options: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-02-2025-08-54-35-3233-AM.png?width=551&height=249&name=image-png-May-02-2025-08-54-35-3233-AM.png)   #### 3.3 Fill in the custom settings - Click on the **pen icon** on the right to configure the options: - **Save** the changes: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-02-2025-09-01-59-7587-AM.png?width=530&height=127&name=image-png-May-02-2025-09-01-59-7587-AM.png)   #### 3.4 Disable the stock update - Go back to the details of your connector for which you want to disable the stock update. - Scroll down to the Stock sending section and click on the arrow again to **disable sending:** ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-02-2025-09-05-14-4206-AM.png?width=557&height=64&name=image-png-May-02-2025-09-05-14-4206-AM.png)   ### 4. Practical example **You are an e-merchant** selling on several marketplaces, including Amazon. During sales periods, you want to manually control the stock displayed on Amazon to avoid unexpected stockouts. 1. You temporarily disable stock sending via the Amazon connector. 2. You manually adjust the quantities displayed on Amazon according to your strategy. 3. Once the high-activity period is over, you re-enable stock sending. **Result:** You avoid overselling and stay in control of your catalog, while remaining agile.   **⚒️ Recommendation:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind. #### **To go further 🛫:** \- [Stock update with the external service](https://knowledge.shippingbo.com/mise-a-jour-du-stock-avec-le-service-externe?hsLang=en) #### **Contact us 📬:** Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=en) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)