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ERROR WHEN ADDING A PRODUCT TO A PACK

You created a pack and are trying to add a product to it, but you receive the following error message: 

"Error while saving the information; Component product must be filled in; Component product must belong to the same API client"

 

This error means that the wrong information has been entered in the "Product ID" field. 

✅Solution: make sure you enter the product ID, and not its SKU for example. 

If needed, you can check on the product sheet that you copied the right reference. 

 

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