Skip to content
English
  • There are no suggestions because the search field is empty.

ORDER IN ERROR: NO SUPPLIER OR NO SUPPLIER WITH THE REQUIRED STOCK WAS FOUND

In Multi-Shippingbo, you have an order in error in the OMS that is not being routed to the warehouse. In the order's Warehouses tab, you see the following error message: 

"No supplier or no supplier with the required stock was found"

This error message means that one or more products in the order are not linked to any warehouse. The order therefore cannot be routed. 

 

✅Solution: The solution here involves several steps: 

1. Check that the product(s) concerned actually exist in the warehouse. 

2. Check that on the WMS side, the products exist in the Seller catalog

3. Check that on the OMS side, the products exist in the Warehouse catalog

4. Check that the link is enabled in the OMS and the WMS

5. Finally, you will need to retry routing the order from its Warehouses tab. 

 

Contact us 📬:

Questions about this feature? Feel free to write to us here so that we can answer your questions.