--- title: PALLETIZATION VEEPEE description: "The Palletization feature allows you to gather all parcels shipped by the same Veepee carrier on a single pallet and to set these orders to the \"Handed to carrier\" status in a single click." --- [Skip to content](https://knowledge.shippingbo.com/base-de-connaissance-en/palletization-veepee#main-content) English Show submenu for translations [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=en) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Open main navigation Close main navigation - English Show submenu for translations - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) CECI EST LA ZONE DE TEST - How can we help you? - There are no suggestions because the search field is empty. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance-en?hsLang=en) 2. [Preparation](https://knowledge.shippingbo.com/base-de-connaissance-en/preparation?hsLang=en) 3. [Palletisation](https://knowledge.shippingbo.com/base-de-connaissance-en/preparation?hsLang=en#palletisation) October 25, 2026 # PALLETIZATION VEEPEE ## The Palletization feature allows you to gather all parcels shipped by the same Veepee carrier on a single pallet and to set these orders to the "Handed to carrier" status in a single click.   ### **Benefits of the feature ✨** - **Logistics simplification**: Group all parcels from the Veepee carrier on a single pallet for easier handling. - **Time savings**: Set a full pallet to the "Handed to carrier" status in a single click. - **Optimized tracking**: Real-time tracking of pallets via Shippingbo, for better shipment management.   ### 1. Prerequisites - Available only to customers who have subscribed to the **Palletization** option and use **PDA** devices. To activate this feature, contact the Shippingbo support team [here](https://support.shippingbo.com/?hsLang=fr). - **Do not enable order closing in the external service.** Each order will be updated automatically on the Veepee side when the pallet status is updated. - Have the **Handed to carrier** and **Shipments** menus displayed on the PDA. This display requires admin configuration. To activate this feature, contact the Shippingbo support team [here](https://support.shippingbo.com/?hsLang=fr).   ### 2. How does **Veepee Palletization** work? Veepee palletization lets you group several parcels shipped via the same Veepee carrier on a single pallet, making them easier to manage and ship. Once the pallet is built, you can set it to the "Handed to carrier" status, which marks the end of its processing. ⭐ **Key point:** Veepee requires all shipments to be **grouped by pallet**, regardless of the carrier (including Colissimo or Mondial Relay).   ### 3. Preparation and palletization #### 3.1 Prepare your orders Before creating your pallet, you need to prepare the orders that will make it up and generate their shipping labels.  To do this, go to the **Orders** menu in your Shippingbo account and prepare your orders either individually or using a preparation session (you can use our tutorial [here](https://knowledge.shippingbo.com/gerer-une-session-de-preparation?hsLang=en)). 🚩 **Special case:** If you use Veepee lockers: Veepee orders going to lockers will have the tag **VEEPEE\_LOCKER**. These orders have parcel size constraints, which can **block label generation**. Make sure to **check the required parcel sizes with Veepee**.   #### 3.2 Create a pallet You can create your pallets **either on the PC or on the PDA.** - **Create a pallet on your PC** - Go to the **Shipments** -\> **Shipping pallets** menu: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-20-2025-07-09-10-8295-AM.png?width=319&height=358&name=image-png-May-20-2025-07-09-10-8295-AM.png) - Click on **Add**, give your pallet a clear name (for example " **GLS - PAL13"**), then **confirm**: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-20-2025-07-10-56-1944-AM.png?width=670&height=134&name=image-png-May-20-2025-07-10-56-1944-AM.png) - A **barcode label** is generated automatically. - **Print it** and **stick it** on the physical pallet.   - **Create a pallet on your PDA** - **Access the Shipments menu on the PDA** Go to the **Shipments menu and select New shipping pallet**: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-08-41-03-0022-AM.png?width=285&height=353&name=image-png-Apr-29-2025-08-41-03-0022-AM.png) ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-08-41-43-2970-AM.png?width=285&height=353&name=image-png-Apr-29-2025-08-41-43-2970-AM.png)** 💬 **Good to know:** If the **Handed to carrier** and **Shipments** menus do not appear on the PDA, you have not yet requested this activation. To activate this feature, contact the Shippingbo support team [here](https://support.shippingbo.com/?hsLang=fr).   - **Assign a reference to the pallet** You can **enter a reference manually** or click on **New pallet to have a reference generated automatically: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-08-42-41-8748-AM.png?width=285&height=357&name=image-png-Apr-29-2025-08-42-41-8748-AM.png)** - **Pallet tracking** Once the reference is entered, or the button **New pallet selected, its reference appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-08-43-28-0955-AM.png?width=285&height=358&name=image-png-Apr-29-2025-08-43-28-0955-AM.png) In addition, the pallet barcode is printed automatically: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-08-56-01-9331-AM.png?width=185&height=95&name=image-png-Apr-29-2025-08-56-01-9331-AM.png)** - The created pallet appears in your Shippingbo account, under **Shipments** \> **Shipping pallets**, where you can track its status: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-05-2024-04-11-33-5679-PM.png?width=670&height=137&name=image-png-Nov-05-2024-04-11-33-5679-PM.png) If you open the pallet details here, you can track its status and progress: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-05-2024-04-12-35-3438-PM.png?width=670&height=151&name=image-png-Nov-05-2024-04-12-35-3438-PM.png) **💬 Good to know:**  **Palletization** is **only available with the following carriers**: \- SBO Label \- Veepee carrier \- Chronopost \- Colissimo \- Geodis by API \- DHL \- Fedex \- DPD     ### 4. Use **Palletization** Once the pallet is created, you can start adding parcels to it by following these steps: - **Add parcels to the pallet via the PDA** - Add a parcel: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-36-07-5742-AM.png?width=285&height=355&name=image-png-Apr-29-2025-09-36-07-5742-AM.png) - Scan the reference of each parcel: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-44-39-1298-AM.png?width=285&height=355&name=image-png-Apr-29-2025-09-44-39-1298-AM.png) - Scan **again** the pallet reference: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-45-14-9794-AM.png?width=285&height=351&name=image-png-Apr-29-2025-09-45-14-9794-AM.png) - You will see the parcel added successfully: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-45-31-8816-AM.png?width=285&height=355&name=image-png-Apr-29-2025-09-45-31-8816-AM.png) ➡️ Once the first parcel is scanned, the pallet is created in the Veepee Back Office. - Continue scanning your other parcels in the same way. 💬 **Good to know:** **A pallet** will accept **only one Veepee carrier**. As soon as the first parcel is added, the carrier is set for the entire pallet. ➡️ If you scan a parcel shipped with a different carrier than the first parcel added to the pallet, an error message will appear. ➡️ The same parcel cannot be on 2 different pallets. ➡️ If no pallet can accept the parcel, a message will appear. **🚩 Special case** In general, **a pallet** corresponds to **a single destination country**. However, if the carrier you plan to use is **Mondial Relay** or **DHL**, depending on the destinations, palletization may work differently: - With **Mondial Relay**: - **If the supplier (the brand) is located in France:** - It is possible to group all countries on the same pallet, (MR groups the pallets at a Hub in the south of France and splits them again by country). - **If the supplier (the brand) is located in Spain: you need to make two pallets** - One for Spain - One for the other countries - **If the supplier (the brand) is located in Italy: you need to make two pallets** - One for Italy - One for the other countries - With **DHL:** - You can group **Germany and Austria** on one pallet - For the **Netherlands**: Make a separate pallet.   - **Remove a parcel from the pallet** - Go to the pallet details and select **Remove a parcel**: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-24-2026-04-05-42-6272-PM.png?width=285&height=359&name=image-png-Jul-24-2026-04-05-42-6272-PM.png)** - Scan the parcel ID to remove it: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-47-19-2990-AM.png?width=285&height=356&name=image-png-Apr-29-2025-09-47-19-2990-AM.png) - You will see your parcel successfully removed from the pallet: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-47-45-6984-AM.png?width=285&height=355&name=image-png-Apr-29-2025-09-47-45-6984-AM.png) ➡️ **If all parcels are removed** from the pallet, it will be **canceled** in the Veepee Back Office.   - **Finish the pallet** - Once all parcels are added, go back to the pallet details on the PDA and scan the pallet reference: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-50-25-3767-AM.png?width=285&height=357&name=image-png-Apr-29-2025-09-50-25-3767-AM.png) ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-50-47-5318-AM.png?width=285&height=354&name=image-png-Apr-29-2025-09-50-47-5318-AM.png) - Select **Finish** to finalize its processing and click on **Yes** to confirm: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-24-2026-04-08-53-1930-PM.png?width=285&height=356&name=image-png-Jul-24-2026-04-08-53-1930-PM.png) ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-09-51-53-4304-AM.png?width=285&height=355&name=image-png-Apr-29-2025-09-51-53-4304-AM.png) - Once the pallet has the status **Finished**, the pallet label is printed: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-02-2025-12-58-32-0106-PM.png?width=298&height=426&name=image-png-Apr-02-2025-12-58-32-0106-PM.png) - If you have a printing issue, you can find the label generated for the pallet in the pallet details in the interface: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-24-2026-04-15-09-2080-PM.png?width=670&height=155&name=image-png-Jul-24-2026-04-15-09-2080-PM.png) - When the pallet is set to the status **Finished**: - This **validates the logistics closing** in Shippingbo; - It is no longer possible to add or remove parcels to or from this pallet; - And **automatically triggers** the pickup request in **Click & Ship**: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/undefined-Oct-31-2025-09-38-14-4788-AM.png?width=670&height=207&name=undefined-Oct-31-2025-09-38-14-4788-AM.png) - If the pallet is closed **before 11 a.m.**: the actual pickup will take place **the next day**. If the pallet is closed **after 11 a.m.**, the actual pickup will take place **the next business day**. - You must **manually enter the number of pallets in Click & Ship** so that the actual pickup can take place**. ➡️** If the pallets are closed **before 11 a.m.** in Shippingbo, you must enter the number of pallets in Click & Ship **before 11 a.m.** so that the actual pickup takes place **the very next day**.   ### 5. Set the pallet to the status **Handed to carrier** - **Click on "Handover to carrier" then scan the pallet reference** Once the pallet is finished, click on **Handover to carrier** to set it to the status **Handed to carrier**: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-24-2026-04-36-40-5854-PM.png?width=285&height=356&name=image-png-Jul-24-2026-04-36-40-5854-PM.png) - **Pallet status in Shippingbo** In your Shippingbo account, the pallet is now correctly set to the status **Handed to carrier**.  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-29-2025-10-43-07-5416-AM.png?width=285&height=50&name=image-png-Apr-29-2025-10-43-07-5416-AM.png) **⭐ Key point:**  When you click on **Handed to carrier**, only the pallet is set to this status. The parcels will be set to this status **after** the transport slip is generated. ➡️ From that moment on, the parcels are also set to the status **Handed to carrier** in the Veepee back office, in the menu **Shipped pallets:** **![](https://knowledge.shippingbo.com/hs-fs/hubfs/undefined-Oct-31-2025-09-36-13-0131-AM.png?width=670&height=100&name=undefined-Oct-31-2025-09-36-13-0131-AM.png)** **➡️** However, in Shippingbo, the parcels themselves will only be set to this status **when the delivery slip has been generated in Shippingbo**.   ### 6. Set the parcels to the status **Handed to carrier** For the parcels themselves to be set to the status **Handed to carrier**,you must generate the delivery slip in Shippingbo**.** - Go to the **Configurations -\> File management** menu: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-24-2026-04-42-56-7879-PM.png?width=670&height=293&name=image-png-Jul-24-2026-04-42-56-7879-PM.png)** - In the **Export** tab, on the line **Veepee delivery slip**, click on the Exports button to add a new export: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/veepe-png.png?width=670&height=97&name=veepe-png.png) ➡️ As soon as the delivery slip is generated, **the parcels** will automatically be set to the status **Handed to carrier**.   ### 7. Export the shipping pallets - Go to the menu **Configurations -\> File management -\> Export -\> Shipping pallets** and generate a new export: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-05-2024-04-17-49-3416-PM.png?width=670&height=95&name=image-png-Nov-05-2024-04-17-49-3416-PM.png) - **Download the export** Once the export is generated, you can download it directly: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image%20(18)-png.png?width=670&height=123&name=image%20(18)-png.png) **💬 Good to know:** By clicking on **Configure**, you can set up your export to adapt its format, or to include or exclude certain information: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-24-2026-03-29-18-5801-PM.png?width=670&height=53&name=image-png-Jul-24-2026-03-29-18-5801-PM.png)     **⚒️ Framework and responsibilities:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.      #### To go further 🛫: - [Status: handed to carrier](https://knowledge.shippingbo.com/statut-remis-au-transporteur-1?hsLang=en) - [Palletization](https://knowledge.shippingbo.com/palettisation?hsLang=en)   #### **Contact us 📬:** Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=en) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)