--- title: CANCEL A PREPARATION SLIP description: CANCEL A PREPARATION SLIP --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/cancel-a-preparation-slip#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Préparation de commandes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-pr%C3%A9paration-de-commandes) 25 octobre 2026 # CANCEL A PREPARATION SLIP ### **Can I cancel a preparation slip in Shippingbo?** Yes, it is possible to cancel a preparation slip **if it was generated manually, outside a preparation session**. To do so: 1. Open the details of the relevant order. 2. Go to the tab **Documents**. 3. Click on the **3 dots** to the right of the generated slip. 4. Select **Cancel the document:** ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Aug-12-2025-12-39-17-7564-PM.png?width=1779&height=484&name=image-png-Aug-12-2025-12-39-17-7564-PM.png) ### **Can I cancel a slip that has already been shipped?** No, it is not possible to cancel a slip **if the order has already been shipped**. ### **Why this restriction?** Once the order has been shipped, the information is transmitted to the carrier and integrated into logistics tracking. For compliance and traceability reasons, cancellation is no longer possible.   #### Contact us 📬: Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)