--- title: CARRIERS - CONNECT DPD description: CARRIERS - CONNECT DPD --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/carriers-connect-dpd#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Contrats de transports](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports?hsLang=fr) 3. [Transporteurs en self service](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports?hsLang=fr#transporteurs-en-self-service) 25 octobre 2026 # CARRIERS - CONNECT DPD ### 1. Information required for the configuration To make the connection, you will need to get the following information from your DPD France sales representative: - The DPD France account number(s) - The name of your affiliated agency (e.g.: 059) - ***soap\_userid*** (user ID) as well as the ***soap\_password*** (password) - The type(s) of service(s) used (Classic, Predict, Relais) for each of your accounts - The additional DPD options included in your DPD offers (if applicable)   **⭐ Key point:** Your request to your DPD France sales representative must include two pieces of information:  - Specify that you want an **activation of the web services for the use of Shippingbo**, - **Provide our IP addresses listed below so that DPD can grant access:** c'est le bureau","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"abqrh","text":"52.48.196.116","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}}\],"entityMap":{}}"\> - - 3.74.16.63 - - 3.74.39.181 - - 3.74.48.178 - - 93.93.43.193 - - 52.48.196.116 - - 93.93.44.198 c'est le bureau","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"5kubl","text":"52.48.196.116 =\> c'est la machine sftp","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"bhsrd","text":"93.93.44.198 =\> adresse externe de SBO","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}},{"key":"4fk07","text":"","type":"unstyled","depth":0,"inlineStyleRanges":\[\],"entityRanges":\[\],"data":{}}\],"entityMap":{}}"\>       ### 2. Create a carrier service in Shippingbo **2.1:**Go to your Shippingbo interface to create your carrier connection in the menu Connectors -\> Carrier -\> Click on "Add a transport contract": **![](https://knowledge.shippingbo.com/hs-fs/hubfs/contrattransport-png.png?width=648&height=327&name=contrattransport-png.png)** **2.2:** Search for "dpd" in the search bar, then click on the DPD tab that appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-26-2025-12-31-27-0448-PM.png?width=472&height=242&name=image-png-Mar-26-2025-12-31-27-0448-PM.png) **2.3:** Your connector opens and a first category appears:  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-26-2025-12-32-18-7083-PM.png?width=622&height=103&name=image-png-Mar-26-2025-12-32-18-7083-PM.png) 1\) The pen icon to the right of the service lets you change the name of your connector. 2\) The "Logs" button redirects you to the past calls to the carrier. For more information on this, you can read our tutorial [here](https://support-shippingbo.freshdesk.com/fr/support/solutions/articles/80001068471-gestion-des-logs-dfm). 3\) The "View help" button redirects you to this tutorial.   ### 3. Configure the carrier account **3.1:** Fill in the mandatory information of your carrier contract: \- your DPD customer account number (e.g.: 012341) \- the code of your affiliated agency (e.g.: 059) \- the soap\_userid (user ID) \- the soap\_password (password) ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-26-2025-12-32-59-0527-PM.png?width=624&height=421&name=image-png-Mar-26-2025-12-32-59-0527-PM.png) **3.2:**Go to the category **My services** to create a new configuration: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-05-12-5549-PM.png?width=527&height=140&name=image-png-Mar-24-2025-01-05-12-5549-PM.png)** **3.3:** The service will be enabled by default: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-06-47-2887-PM.png?width=403&height=97&name=image-png-Mar-24-2025-01-06-47-2887-PM.png)** Then fill in the information needed for the configuration: \- Service: the name of the service will always be DPD; \- Sub-services: check the options that apply to your contract, and specify here whether the DPD service you use is **Predict** or **Secure**.  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-30-2026-10-46-02-1691-AM.png?width=670&height=229&name=image-png-Jul-30-2026-10-46-02-1691-AM.png) \- Labels & slips: check the options you want for your contract and add a custom carrier logo URL if you wish. \- Parcels & insurance: check the "disable insurance" option here if you do not want to use insurance. \- International shipping: enter the incoterms you will use for this service, for international shipments that require it. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jan-30-2026-05-07-53-4235-PM.png?width=670&height=286&name=image-png-Jan-30-2026-05-07-53-4235-PM.png) \- Preparation and shipping: here you will notably find the options related to SMS notification. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jan-30-2026-05-05-57-7667-PM.png?width=497&height=360&name=image-png-Jan-30-2026-05-05-57-7667-PM.png) **3.4:** You can adapt your shipping address by clicking on **Add an address** in the corresponding section: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-15-2026-03-18-33-1273-PM.png?width=664&height=67&name=image-png-May-15-2026-03-18-33-1273-PM.png) **3.5:** You can also create a different shipping address depending on the origin of the order: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-15-2026-03-18-44-0565-PM.png?width=665&height=138&name=image-png-May-15-2026-03-18-44-0565-PM.png) **3.6:** You can delete this carrier by clicking on **Delete the connector**: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-11-56-7580-PM.png?width=594&height=69&name=image-png-Mar-24-2025-01-11-56-7580-PM.png)**     **⚒️ Framework and responsibilities:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.   #### **FAQ ❔:** \- [List of DPD label FAQs](https://knowledge.shippingbo.com/faqs?hsLang=fr)     #### **Contact us 📬:** Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)