--- title: CARRIERS - CONNECT WARNING VIA EXTERNAL API description: CARRIERS - CONNECT WARNING VIA EXTERNAL API --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/carriers-connect-warning-via-external-api#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Contrats de transports](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports?hsLang=fr) 3. [Transporteurs en self service](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports?hsLang=fr#transporteurs-en-self-service) 25 octobre 2026 # CARRIERS - CONNECT WARNING VIA EXTERNAL API   ### 1. Information needed for the configuration To set up the connection, you will need to retrieve the username and password of your Warning account, as well as the list of services you will use.   ### 2. Create a carrier service in Shippingbo   **2.1:** Go to your Shippingbo interface to create your carrier connection in the menu **Connectors** -\> **Carrier** -\> Click on **Add a carrier**: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/contrattransport-png.png?width=648&height=327&name=contrattransport-png.png)**   **2.2:** Search for "**Warning**" in the search bar, then click on the Warning tab that appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-20-2025-01-31-31-4109-PM.png?width=474&height=248&name=image-png-Nov-20-2025-01-31-31-4109-PM.png)   **2.3:** Your connector opens and a first category appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-20-2025-01-51-33-8974-PM.png?width=615&height=90&name=image-png-Nov-20-2025-01-51-33-8974-PM.png)   1\) The pen to the right of the service lets you change the name of your connector. 2\) The "Logs" button redirects you to the past calls made to the carrier. For more information on this, you can see our tutorial [here](https://support-shippingbo.freshdesk.com/fr/support/solutions/articles/80001068471-gestion-des-logs-dfm). 3) The "View help" button will take you directly to this tutorial.   ### 3. Configure the carrier account **3.1:** First, click on the button **Link / Re-link your account** in the section **Authentication**: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-20-2025-02-24-35-6082-PM.png?width=652&height=76&name=image-png-Nov-20-2025-02-24-35-6082-PM.png)  **3.2 (optional)**: Fill in the email of your sales contact at Warning, retrieved in the previous step, in the section **My contract**:  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-20-2025-01-54-20-1198-PM.png?width=608&height=239&name=image-png-Nov-20-2025-01-54-20-1198-PM.png) **3.3:** Then go to the section **My service configurations** to create a new service, then click on **Add a service**:  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-05-12-5549-PM.png?width=527&height=140&name=image-png-Mar-24-2025-01-05-12-5549-PM.png) **3.4:** The configuration will already be activated by default: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-06-47-2887-PM.png?width=403&height=97&name=image-png-Mar-24-2025-01-06-47-2887-PM.png) Then fill in the information needed for the configuration:  - **the service**: select the name of the main service to connect \- **the sub-services**: fill in the sub-services used for the national, international and DOM-TOM service. Also select a default service. - **labels & slips**: select here the information you want to appear on the labels - **carrier delivery slip**: fill in here the information related to your Colissimo delivery slips: your customer number, the pick-up site code and the pick-up site name. - **parcels and insurance**: check the "Disable Colissimo insurance" option if you do not want to use parcel insurance. - **international shipping**: you can add here a default description of your parcels, and check the "use electronic customs documents" option if you want to use them. The list of countries for which electronic customs documents are available is as follows: DOM-TOM, United Arab Emirates,  Australia, Bahrain, Canada, Switzerland, China, Egypt, United Kingdom, Hong Kong, Indonesia, Japan, Korea, Kuwait, Mexico, Oman, Philippines, Saudi Arabia, Singapore, Thailand, United States, South Africa.   **3.5:** You can delete this carrier by clicking on " Delete the connector": ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-24-2025-01-11-56-7580-PM.png?width=594&height=69&name=image-png-Mar-24-2025-01-11-56-7580-PM.png)   **⚒️ Recommendation:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.  #### **Contact us 📬:** Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions.   [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)