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CN23: LABEL GENERATION ERROR WITH CN23: THERE ARE 0 QUOTES, BUT WANTED 1!

You are trying to generate a label for a parcel with CN23, but receive the error message below: 

"#bad_request Please specify the good carrier service. There are 0 quotes, but wanted 1!"

In general, this message indicates that the HS Code of the order's product(s) is incorrect, or does not match the product.

 

Solution: the HS Code is a tariff number that is mandatory in customs documents. It must be between 6 and 8 digits long. 

To find out the HS Code for a type of product, you can visit the following website: https://www.douane.gouv.fr/demarche/connaitre-la-nomenclature-de-votre-marchandise