--- title: CONNECTORS - CONNECT BOL description: CONNECTORS - CONNECT BOL --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/connectors-connect-bol#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr) 3. [Installation](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr#installation) 25 octobre 2026 # CONNECTORS - CONNECT BOL ### 1. Retrieve the Bol API access 💠 **Note:**  Discover the connection process to follow in our tutorial [here](https://knowledge.shippingbo.com/d%C3%A9couvrir-notre-parcours-de-connexion-des-services-externes?hsLang=fr).    **1.1:**To retrieve the API key, go to the "**Settings**" menu of the Bol back office.  Then, enter your name, email address and phone number associated with your Bol account. This information will give you access to the API section below.   **1.2:**Keep the generated API key, then click on "**Toon secret**" to get the password.   ### 2. Create an external service in Shippingbo 💠 **Note:**  Discover the connection process to follow in our tutorial [here](https://knowledge.shippingbo.com/d%C3%A9couvrir-notre-parcours-de-connexion-des-services-externes?hsLang=fr).    **2.1:**Go to your Shippingbo interface to create your external service in the menu **Connectors** -\> **Sales channels** -\> Click on **Add a sales channel**: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-09-56-23-8954-AM.png?width=661&height=296&name=image-png-Mar-13-2025-09-56-23-8954-AM.png)**   **2.2:** Search for "**Bol**" in the search bar, then click on the Bol tab that appears: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-27-2025-01-40-08-3074-PM.png?width=504&height=228&name=image-png-Mar-27-2025-01-40-08-3074-PM.png)**   **2.3:** Your connector opens and a first category appears:  **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-27-2025-01-41-09-5846-PM.png?width=666&height=89&name=image-png-Mar-27-2025-01-41-09-5846-PM.png)** 1\) The pen icon to the right of the service lets you change the name of your connector. 2\) The "View help" button redirects you to this tutorial. **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-03-11-1560-AM.png?width=670&height=169&name=image-png-Mar-13-2025-10-03-11-1560-AM.png)** 3\) The graph icon lets you check the validity of the connection between Shippingbo and your Bol store. 4\) The *Orders* block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Bol store at the order level: order retrieval, order closing, order sending, order acceptance. 5\) The *Stock* block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Bol store at the stock level: stock retrieval, stock sending.   💠 **Note:**  The color code of the icons is as follows:  \- blue: active features \- dark gray: disabled but available features \- light gray: unavailable features   **2.4:**By clicking on the 3 small dots to the right of the graph icon, you will be able to access the calls made with this service: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-04-49-4668-AM.png?width=366&height=212&name=image-png-Mar-13-2025-10-04-49-4668-AM.png)**   ### 3. Connect Bol to Shippingbo **3.1:**First, enter your Bol client ID and your Bol client secret in the general settings: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-27-2025-01-43-23-8020-PM.png?width=574&height=288&name=image-png-Mar-27-2025-01-43-23-8020-PM.png)   **3.2:**Then fill in the rest of the information you need in the following blocks: Order retrieval; Order closing; Stock sending; and even in the Advanced settings.   📢 **Warning:** To enable the order retrieval, click on the arrow to the right of the category: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-08-45-7510-AM.png?width=670&height=73&name=image-png-Mar-13-2025-10-08-45-7510-AM.png) 💠 **Note:** You can delete this connector by going to the advanced settings and clicking on "Delete the connector" in the block named *Deletion*: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-13-17-4907-AM.png?width=670&height=73&name=image-png-Mar-13-2025-10-13-17-4907-AM.png)   **⚒️ Recommendation:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.  **📢 Warning:** **Only direct connections** to sales channels allow Shippingbo to **guarantee control over the data flows**. When orders are not retrieved via an official Shippingbo connector, but pass through a third-party tool (intermediary CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the data transmitted. This data may be modified, truncated, reformatted or duplicated before it is received in Shippingbo, leading in particular to processing errors, duplicate orders, status inconsistencies, label blockages, carrier or customs anomalies, as well as a degraded final customer experience. In this context, Shippingbo **is not able to investigate or correct the anomalies** originating from the third-party system. Any anomaly related to upstream data falls outside Shippingbo’s scope of responsibility (more information on the scope of support [here](https://knowledge.shippingbo.com/support-shippingbo-quel-est-notre-p%C3%A9rim%C3%A8tre-daction)). Such investigations can only be carried out as part of a specific service and will be invoiced. For all these reasons, it is strongly recommended to connect your sales channels directly to Shippingbo via the official connectors.   #### **Contact us 📬:** Questions about this feature? Feel free to write to us  [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions.   [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)