--- title: CONNECTORS - CONNECT DARTY BY FNAC description: CONNECTORS - CONNECT DARTY BY FNAC --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/connectors-connect-darty-by-fnac#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr) 3. [Installation](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr#installation) 25 octobre 2026 # CONNECTORS - CONNECT DARTY BY FNAC ### 1. Retrieve the shop\_id To connect your Darty by Fnac external service to your Shippingbo account, you first need to retrieve your Shop ID: ➡️ To do this, you need to contact your account manager at La Fnac/ Darty (or their support team at vendeurspros.mp@fnac.com) and ask them to **link the shop ID of your store to the Shippingbo developer,** and then **send you the shop ID once the action is done**.   ### 2. Create an external service in Shippingbo 💠 **Note:**  Discover our connection process to follow in our tutorial [here](https://knowledge.shippingbo.com/d%C3%A9couvrir-notre-parcours-de-connexion-des-services-externes?hsLang=fr).    **2.1:**Go to your Shippingbo interface to create your external service in the menu **Connectors** -\> **Sales channels** -\> Click on **Add a sales channel**: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-09-56-23-8954-AM.png?width=670&height=300&name=image-png-Mar-13-2025-09-56-23-8954-AM.png)   **2.2:** Search for "**Darty**" in the search bar, then click on the **Darty by Fnac** tab that appears: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-27-2025-01-03-17-8844-PM.png?width=536&height=240&name=image-png-Mar-27-2025-01-03-17-8844-PM.png)**   **2.3:** Your connector opens and a first category appears:  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-27-2025-01-04-12-0602-PM.png?width=658&height=131&name=image-png-Mar-27-2025-01-04-12-0602-PM.png) 1\) The pen to the right of the service allows you to change the name of your connector. 2\) The "View help" button redirects you to this tutorial. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-03-11-1560-AM.png?width=670&height=169&name=image-png-Mar-13-2025-10-03-11-1560-AM.png) 3\) The chart icon lets you check the validity of the connection between Shippingbo and your Darty by Fnac store. 4\) The *Orders* block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Darty by Fnac store for orders: order retrieval, order closing, order sending, order acceptor. 5\) The *Stock* block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Darty by Fnac store for stock: Stock retrieval, Stock sending. **💬 Good to know:** The color code of the icons is as follows: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-11-56-12-2092-AM.png?width=37&height=33&name=image-png-Mar-12-2026-11-56-12-2092-AM.png)- blue for active features ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-11-54-52-8684-AM.png?width=35&height=35&name=image-png-Mar-12-2026-11-54-52-8684-AM.png)- dark gray for features that are disabled but available ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-11-54-35-7787-AM.png?width=34&height=36&name=image-png-Mar-12-2026-11-54-35-7787-AM.png)- light gray for unavailable features     **2.4:**By clicking on the 3 small dots to the right of the chart icon, you can access the calls made with this service: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-04-49-4668-AM.png?width=361&height=209&name=image-png-Mar-13-2025-10-04-49-4668-AM.png)**   ### 3. Connect Darty by Fnac to Shippingbo **3.1:**First, enter your store identifier in the general settings: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-27-2025-01-06-51-9821-PM.png?width=617&height=234&name=image-png-Mar-27-2025-01-06-51-9821-PM.png) **3.2** Then fill in the rest of the information you need in the **Order retrieval** To enable **Order retrieval**, click on the arrow to the right of the category: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-08-45-7510-AM.png?width=598&height=65&name=image-png-Mar-13-2025-10-08-45-7510-AM.png) **💬 Good to know:** Shippingbo automatically retrieves the **Estimated delivery dates** from the marketplace (SLA) via the Mirakl API and displays them directly in the order details, in the ***Requested delivery date*** : ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-20260608-133220-png.png?width=670&height=291&name=image-20260608-133220-png.png)   **3.3** Enable the **Order lifecycle** (optional) So that Shippingbo automatically sends the order status to your Mirakl store when orders move to the "Shipped" status, you must enable the order lifecycle feature. To do this, select the desired order status, then **confirm**: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Apr-15-2026-07-24-25-7862-AM.png?width=670&height=157&name=image-png-Apr-15-2026-07-24-25-7862-AM.png)   **3.4** Set up**Stock sending** (optional) The**Stock sending** is activated by clicking on the dedicated button: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-02-23-13-5162-PM.png?width=670&height=83&name=image-png-Mar-12-2026-02-23-13-5162-PM.png) The**Stock sending** call is made immediately from Shippingbo to your Mirakl as soon as a stock change occurs on a product, provided that this product shares the same SKU in Shippingbo and in your Mirakl. You can adjust the stock value sent according to the specifics of your business. If you use **Stock types**, you can set up the exclusive distribution of a single stock type to your Mirakl, in the field **Stock type to publish to the service**. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-10-42-14-1340-AM.png?width=368&height=83&name=image-png-Mar-12-2026-10-42-14-1340-AM.png) By default, this field is empty, so all stock types are sent to your Mirakl.   **3.5** Then fill in the rest of the information you need in the **Advanced settings**, where you will notably find the button to delete the connector if needed: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-13-17-4907-AM.png?width=670&height=73&name=image-png-Mar-13-2025-10-13-17-4907-AM.png)     **⚒️ Framework and responsibilities:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind. **⚒️ Framework and responsibilities:** **Only direct connections** to sales channels allow Shippingbo to **guarantee control of the flows**. When orders are not retrieved via an official Shippingbo connector, but pass through a third-party tool (intermediate CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the data transmitted. This data may be modified, truncated, reformatted or duplicated before it is received in Shippingbo, resulting in particular in processing errors, duplicate orders, status inconsistencies, label blockages, carrier or customs anomalies, as well as a degradation of the final customer experience. In this context, Shippingbo **is not able to investigate or correct anomalies** originating from the third-party system. Any anomaly related to upstream data falls outside Shippingbo's scope of responsibility (more information on the scope of support [here](https://knowledge.shippingbo.com/support-shippingbo-quel-est-notre-p%C3%A9rim%C3%A8tre-daction)). Such investigations can only be carried out as part of a specific service and will be invoiced. For all these reasons, we strongly recommend connecting your sales channels directly to Shippingbo via the official connectors.   #### **Contact us 📬:** Questions about this feature? Feel free to write to us  [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)