--- title: CONNECTORS - CONNECT KAUFLAND / REAL.DE description: CONNECTORS - CONNECT KAUFLAND / REAL.DE --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/connectors-connect-kaufland-real.de#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr) 3. [Installation](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr#installation) 25 octobre 2026 # CONNECTORS - CONNECT KAUFLAND / REAL.DE ### Retrieve your API key To manage your Real.de orders from your Shippingbo interface, you just need your Real.de backoffice credentials and to follow these steps:   **Step 1:** Log in at: [https://www.hitmeister.de/seller/apisettings/](https://www.hitmeister.de/seller/apisettings/)   **Step 2:** In the section “Neue Zugangsdaten generieren”, select the program “Sonstige” (other) and click on the button to generate the key.   ### Create an external service in Shippingbo 💠 **Note:** Discover our connection path in our tutorial [here](https://knowledge.shippingbo.com/d%C3%A9couvrir-notre-parcours-de-connexion-des-services-externes).   **Step 1:** Go to your Shippingbo interface to create your external service in the menu **Connectors** -\> **Sales channels** -\> Click on **Add a sales channel**: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-09-56-23-8954-AM.png?width=670&height=300&name=image-png-Mar-13-2025-09-56-23-8954-AM.png)** **Step 2:** Search for "Kaufland" in the search bar, then click on the Kaufland tab that appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-10-2024-08-53-34-9814-AM.png?width=589&height=296&name=image-png-Jul-10-2024-08-53-34-9814-AM.png) **Step 3:** Your connector opens and a first category appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-10-2024-08-55-04-3655-AM.png?width=670&height=120&name=image-png-Jul-10-2024-08-55-04-3655-AM.png) 1\) The pen to the right of the service lets you change the name of your connector. 2\) The "View help" button redirects you to this tutorial. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-03-11-1560-AM.png?width=670&height=169&name=image-png-Mar-13-2025-10-03-11-1560-AM.png) 3\) The chart icon lets you check the validity of the connection between Shippingbo and your Kaufland store. 4\) The *Orders* block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Kaufland store for orders: order retrieval, order closing, order sending, order acceptor. 5\) The *Stock* block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Kaufland store for stock: stock retrieval, stock sending. 💠 **Note:**   The color code of the icons is as follows:  \- blue for active features \- dark gray for disabled but available features \- light gray for unavailable features   **Step 4:** By clicking on the 3 small dots to the right of the chart icon, you can access the calls made with this service: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-04-49-4668-AM.png?width=352&height=203&name=image-png-Mar-13-2025-10-04-49-4668-AM.png)**   ### **Connect Kaufland / Real.de to Shippingbo**   **Step 1:** First, enter the following information about your Kaufland store in the general settings: - **Client key**: key retrieved in the previous step - **Kaufland API key**: key retrieved in the previous step - **Kaufland country code**: country code of your Kaufland store ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-10-2024-09-02-05-5666-AM.png?width=670&height=413&name=image-png-Jul-10-2024-09-02-05-5666-AM.png) **Step 2:** Then fill in the rest of the information you need in the following blocks: Order retrieval; Order closing; Stock sending; and also in the Advanced settings.   **📢 Warning:** To enable the order retrieval, click on the arrow to the right of the category: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-08-45-7510-AM.png?width=670&height=73&name=image-png-Mar-13-2025-10-08-45-7510-AM.png) **📢 Warning:** Order status changes made in the Real.de backoffice are not sent back to Shippingbo. **⚒️ Recommendation:**  Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.  📢 **Warning:** **Only direct connections** to sales channels allow Shippingbo to **guarantee control over the data flows**. When orders are not retrieved via an official Shippingbo connector but pass through a third-party tool (intermediate CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the data transmitted. This data may be modified, truncated, reformatted or duplicated before it is received in Shippingbo, leading in particular to processing errors, duplicate orders, status inconsistencies, label blockages, carrier or customs anomalies, as well as a degraded end-customer experience. In this context, Shippingbo **is not able to investigate or correct the anomalies** originating from the third-party system. Any anomaly related to upstream data falls outside Shippingbo’s scope of responsibility (more information on the scope of support [here](https://knowledge.shippingbo.com/support-shippingbo-quel-est-notre-p%C3%A9rim%C3%A8tre-daction?hsLang=fr)). These investigations can only be carried out as part of a specific service and will be invoiced. For all these reasons, it is strongly recommended to connect your sales channels directly to Shippingbo via the official connectors.   #### **Contact us 📬:** Questions about this feature? Feel free to write to us [**here**](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)