--- title: CONNECTORS - CONNECT MAGENTO V.1.9 description: CONNECTORS - CONNECT MAGENTO V.1.9 --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/connectors-connect-magento-v.1.9#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr) 3. [Installation](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente?hsLang=fr#installation) 30 octobre 2026 # CONNECTORS - CONNECT MAGENTO V.1.9 To connect your Magento v1.9 website to shippingbo via API, you will need to perform several steps. These steps will help you fill in the following information in shippingbo: - **Login** (username): specific login that you will create in your Magento backoffice - **Password** (password): specific password that you will create in your Magento backoffice - **Host** (host) = [www.yourwebsite.com](http://www.votresiteweb.com/)   ### Create a new role **Step 1:** Go to your Magento backoffice.  Then, create a new role: Choose the "System" \> "Web services" tab Then click on "SOAP/XML - RPC - Roles": ![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/kRGL7zMYzraOvaDuDXjy0yePAio9s6jylW6rWROS-3.png?width=254&height=434&name=kRGL7zMYzraOvaDuDXjy0yePAio9s6jylW6rWROS-3.png) **Step 2:** At the top right, click on "New role": ![Image](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/a50X1MPNi3HP1BGXYNhrGgx9C1lagoNRtucH2hsA-3.png?width=588&height=191&name=a50X1MPNi3HP1BGXYNhrGgx9C1lagoNRtucH2hsA-3.png) **Step 3:** In "Role info", give the role a name (for example: Shippingbo) and a password: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/Jhj3XP6Q0CPsOdm6XZ8yT6RKFlDw2AyPE3KDwWIB-3.png?width=598&height=190&name=Jhj3XP6Q0CPsOdm6XZ8yT6RKFlDw2AyPE3KDwWIB-3.png) **Step 4:** In "Role resources", choose "All" in the drop-down list: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/XE9ZCpiGkdcUBGwDZx3TmcdFF5oOKW3N6estHHqL-3.png?width=525&height=138&name=XE9ZCpiGkdcUBGwDZx3TmcdFF5oOKW3N6estHHqL-3.png) **Step 5:** Click on "Save role", at the top right:  **![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/S88tNJSjEehixdtfqYFGmdAfXpAiCMqcjW3zW1Ri-3.png?width=468&height=155&name=S88tNJSjEehixdtfqYFGmdAfXpAiCMqcjW3zW1Ri-3.png)** **Step 6:** You have created the new role. Now, we will create the new user.   ### Create the new user **Step 1**: Go to the "System" \> "Web services" tab Then click on "SOAP/XML – RPC – Users": ![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/vgWNc57PPO1EzcgrICGQPojRP7rTnY570PlJkoJ7-3.png?width=259&height=464&name=vgWNc57PPO1EzcgrICGQPojRP7rTnY570PlJkoJ7-3.png) **Step 2:** Click on "New user", at the top right: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/Jfveommsfb1m72F8bgo021VQP06ZzFjNaLoFPKdt-3.png?width=582&height=210&name=Jfveommsfb1m72F8bgo021VQP06ZzFjNaLoFPKdt-3.png)** **Step 3:** Fill in the information in the "User info" section: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/k5wFJB1QP76ogcHVyIphqc5XlZw8oa6lYPMnJESs-3.png?width=670&height=201&name=k5wFJB1QP76ogcHVyIphqc5XlZw8oa6lYPMnJESs-3.png) **Step 4:** In "User role", check "Shippingbo": ![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/fLWIogdINdpcE5PilZA1OlU4h5GVlvN9CYOe3Azb-3.png?width=597&height=176&name=fLWIogdINdpcE5PilZA1OlU4h5GVlvN9CYOe3Azb-3.png) **Step 5:** Then click on "Save user" at the top right:  **![](https://knowledge.shippingbo.com/hs-fs/hubfs/Knowledge%20Base%20Import/TuE3xSzOEVkDRGvqb2sEsHxFueFaqoigvghdqUTN-3.png?width=578&height=158&name=TuE3xSzOEVkDRGvqb2sEsHxFueFaqoigvghdqUTN-3.png)** **Step 6:** Go back to shippingbo and fill in the name (Login) and password (Password) chosen for the user you have just created.   ### Create an external service in Shippingbo 💠**Note:**  Discover the connection process to follow in our tutorial [here](https://knowledge.shippingbo.com/d%C3%A9couvrir-notre-parcours-de-connexion-des-services-externes). **Step 1:** Go to your Shippingbo interface to create your external service in the menu Configurations -\> External services -\> Click on "Add a sales channel": **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-09-56-23-8954-AM.png?width=634&height=284&name=image-png-Mar-13-2025-09-56-23-8954-AM.png)** **Step 2:** Search for "Magento v1.9" in the search bar, then click on the Magento v1.9 tab that appears: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-20-2025-02-49-17-2429-PM.png?width=438&height=234&name=image-png-Mar-20-2025-02-49-17-2429-PM.png) **Step 3:** Your connector opens and a first category appears:   ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-20-2025-02-50-02-7816-PM.png?width=670&height=103&name=image-png-Mar-20-2025-02-50-02-7816-PM.png) 1\) The pen icon to the right of Magento v1 lets you change the name of your connector. 2\) The "View help" button takes you to this tutorial. ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-03-11-1560-AM.png?width=625&height=158&name=image-png-Mar-13-2025-10-03-11-1560-AM.png) 3\) The graph icon lets you check the validity of the connection between Shippingbo and your Magento store. 4\) The block *Orders* informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Magento store at order level: order retrieval, order closing, order sending, order acceptance. 5\) The block *Stock* informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Magento store at stock level: stock retrieval, stock sending.  **💬 Good to know:** The color code of the icons is as follows: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-11-56-12-2092-AM.png?width=37&height=33&name=image-png-Mar-12-2026-11-56-12-2092-AM.png)- active features in blue ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-11-54-52-8684-AM.png?width=35&height=35&name=image-png-Mar-12-2026-11-54-52-8684-AM.png)- disabled but available features in dark gray ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-12-2026-11-54-35-7787-AM.png?width=34&height=36&name=image-png-Mar-12-2026-11-54-35-7787-AM.png)- unavailable features in light gray   **Step 4:** By clicking on the 3 small dots to the right of the graph icon, you can access the calls made with this service: **![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-04-49-4668-AM.png?width=335&height=194&name=image-png-Mar-13-2025-10-04-49-4668-AM.png)**     ### **Connect Magento v1.9 to Shippingbo** A minimum of 3 pieces of information must be filled in to connect Magento to your Shippingbo account:  #### **Step 1:** First, you must fill in the following information in the "General settings" block: \- API login \- API password \- API host ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-20-2025-02-51-32-0472-PM.png?width=602&height=337&name=image-png-Mar-20-2025-02-51-32-0472-PM.png) **Step 2:** Then fill in the rest of the information you need in the following blocks: Order retrieval; Order closing; Stock sending; and even in the Advanced settings. **📢 Warning:**  To activate the order retrieval, click on the arrow to the right of the category: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-08-45-7510-AM.png?width=568&height=62&name=image-png-Mar-13-2025-10-08-45-7510-AM.png)   💠 **Note:**  You can delete this connector by going to the advanced settings and clicking on "Delete the connector" in the block *Deletion*: ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Mar-13-2025-10-13-17-4907-AM.png?width=670&height=73&name=image-png-Mar-13-2025-10-13-17-4907-AM.png) **⚒️ Framework and responsibilities:** Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.  **⚒️ Framework and responsibilities:** Only direct connections of sales channels allow Shippingbo to **guarantee control over data flows**. When orders are not retrieved via an official Shippingbo connector, but pass through a third-party tool (intermediate CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the data transmitted. This data may be modified, truncated, reformatted or duplicated before it is received in Shippingbo, resulting in particular in processing errors, duplicate orders, status inconsistencies, label blockages, carrier or customs anomalies, as well as a degraded end-customer experience. In this context, Shippingbo **is not able to investigate or correct the anomalies** originating from the third-party system. Any anomaly related to upstream data falls outside the scope of Shippingbo’s responsibility (more information on the scope of support [here](https://knowledge.shippingbo.com/support-shippingbo-quel-est-notre-p%C3%A9rim%C3%A8tre-daction)). These investigations can only be carried out as part of a specific service and will be invoiced. For all these reasons, we strongly recommend connecting your sales channels directly to Shippingbo via the official connectors.   #### **Contact us 📬** Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions.   [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)