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1. Retrieve the connection token
1.1: Go to your Veepee Pink Connect Backoffice.
1.2: Click on the user name -> Profile -> Retrieve the token (staging):
📢 Warning:
- Each country code must be associated with a specific connector.
- You absolutely must request a token per SupplierID from Pinkconnect.
- Finally, it is essential that you check that there are no duplicate orders between the different services.
2. Create an external service in Shippingbo
Discover the connection process to follow in our tutorial here.
2.1: Go to your Shippingbo interface to create your external service in the menu Configurations -> External services -> Click on Add a sales channel:
2.2: Search for "Veepee" in the search bar, then click on the Veepee Pink Connect tab that appears:
2.3: Your connector opens and a first category appears:
1) The pen to the right of PinkConnect allows you to edit the name of your connector.
2) The "View help" button redirects you to this tutorial.
3) The graph icon lets you check the validity of the connection between Shippingbo and your PinkConnect store.
4) The Orders block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your PinkConnect store for orders: order retrieval, order closing, order sending, order acceptor.
5) The Stock block informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your PinkConnect store for stock: stock retrieval, stock sending.
The color code of the icons is as follows:
- active features in blue
- features that are disabled but available in dark gray
- unavailable features in light gray
2.4: By clicking on the 3 small dots to the right of the graph icon, you will be able to access the calls made with this service:
3. Connect Veepee Pink Connect to Shippingbo
3.1: First, you must enter the Pink Connect token in the Pink Connect API key field of the General settings:
3.2: Then fill in the rest of the information you need in the following blocks: Order retrieval; Order closing; Stock sending; and even in the Advanced settings.
📢 Warning:
To enable order retrieval, click on the arrow to the right of the category:
💠 Note:
You will be able to delete this connector by going to the advanced settings and clicking on "Delete the connector" in the Deletion:
⚒️ Recommendation:
Before fully using the feature described in this tutorial, we strongly recommend running a test phase with your own settings to check that the result matches your expectations. As the customer remains fully responsible for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.
📢 Warning:
Only direct connections to sales channels allow Shippingbo to guarantee control over the flows. When orders are not retrieved via an official Shippingbo connector, but pass through a third-party tool (intermediate CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the data transmitted.
This data may be modified, truncated, reformatted or duplicated before it is received in Shippingbo, notably resulting in processing errors, duplicate orders, status inconsistencies, label blockages, carrier or customs anomalies, as well as a degraded final customer experience.
In this context, Shippingbo is not able to investigate or correct the anomalies originating from the third-party system. Any anomaly related to upstream data is outside Shippingbo’s scope of responsibility (more information on the scope of support here). These investigations can only be carried out as part of a specific service and will be invoiced.
For all these reasons, it is strongly recommended to connect your sales channels directly to Shippingbo via the official connectors.