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This tutorial describes the procedure for connecting Ankorstore to your Shippingbo account.
This documentation explains how to create and retrieve yourClient ID et Secret Clientfrom the Ankorstore back office in order to establish the connection with this order source in Shippingbo.
1. Create and retrieve information from your Ankorstore account
1.1: Log in to your Ankorstore account.
1.2: Go to the side menuSETTINGSand click onIntegrations.
1.3: Go to the tabPrivate apps.
1.4: Click on "+ Create an app"in order to create a new application on the Ankorstore back office, which will link with Shippingbo.
1.5: Enter the following authentication details to generate a key:
- App NamePlease provide informationShippingbo
- Email addressPlease provide an email address. This email will be used as the contact address in case of any changes to the API.
Then click onGenerate key.
1.6: In the pop-up window that appears, retrieve the information Client ID et Secret Client.
📢Attention :
It is important to carefully note the information provided at this stage!
Once the window is closed, you will no longer be able to retrieve them.
You will only be able to generate new ones.
Click on "I confirm I saved my client secrett".
2. Create an external service in Shippingbo
Discover our connection process to follow in our tutorialhere.
2.1: Go to your Shippingbo interface to create your external service in the menu Configurations -> External services -> Click on Add a sales channel :
2.2: Search AnkorstoreIn the search bar, then click on the corresponding tab that appears:
2.3: Your connector opens and the first category appears:
1) The stylus to the right of the service allows you to change the name of your connector.
2) The "View help" button redirects you to this tutorial.
3) The graphic icon allows you to verify the validity of the connection between Shippingbo and your Ankorstore shop.
4) The blockOrdersinforms you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Ankorstore store at the order level: order retrieval, order closing, order sending, order acceptor.
5) The blockStockinforms you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Ankorstore store at the stock level: stock retrieval, stock sending.
The color code for the icons is as follows:
- Active features are shown in blue
- Dark grey indicates features that are disabled but available
- Features shown in light grey are unavailable
2.4:By clicking on the three small dots to the right of the graphic icon, you will be able to access calls made with this service:
3. Connect Ankorstore to Shippingbo
A minimum of 2 pieces of information are required to connect Ankostore to your Shippingbo account:
3.1: First, you must enter the following information in the "General Settings" section:
- Customer ID
- API password
💠Note:
Only order retrieval and order closing are currently available.
3.2 (optional):You can activate Ankorstore stock updates by clicking on the arrow to the right of the category.
If you wish to apply special settings to Ankorstore products, you can enter them by clicking the stylus icon to edit them. These settings will override any previously defined settings in your Shippingbo account and will only apply to Ankorstore products.
3.3: Next, enter the remaining information you need in the following sections: Order retrieval; Order closing; and in Advanced settings.
📢Attention :
To enable command retrieval, click the arrow to the right of the category:
3.4 (optional): The Ankorstore connector has a particular feature: the definition of batches.
In the Order Retrieval section, the option Use the 'quantity' field to define the quantity of an order line allows you to adapt to the configuration of your batches:
-
If, on Ankorstore, the SKU of your lots simply matches the SKU of the lot in Shippingbo:
➡️ The appropriate settings are tick the option Use the 'quantity' field to define the quantity of an order line.
- If, on Ankorstore, the SKU of your lots matches the SKU of the product in Shippingbo (and not the SKU of the lot on Shippingbo):
➡️ The appropriate settings are uncheck the option Use the 'quantity' field to define the quantity of an order line.
4. If you need to regenerate your Client ID and Client Secret
💠 Noticed :
This step is only necessary if you have not noted theClient ID et Secret Client and that consequently, you need to generate new ones.
You can return toPrivate appsto retrieve the previously created app and generate new information.
To do this, click on the three dots next to the app and then onRegenerate Key.
You will then be provided with further information.
💠 Noticed :
You can remove this connector by going to the advanced settings and clicking on "Remove connector" in the blockDeletion :
⚒️ Recommendation:
Before fully using the functionality described in this tutorial, it is strongly recommended to performa testing phasefollowing your own parameters to verify that the result meets your expectations. The remaining customerfully responsibleThese tests, based on actions performed on the Shippingbo account, are essential to ensure the tool can be used with complete peace of mind.
📢 Warning:
Only direct connections Sales channels allow Shippingbo toguarantee control of flowsWhen orders are not retrieved via an official Shippingbo connector, but are routed through a third-party tool (intermediate CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the transmitted data.
This data may be modified, truncated, reformatted or duplicated before being received in Shippingbo, leading to processing errors, duplicate orders, status inconsistencies, label blocks, carrier or customs anomalies, and a degradation of the final customer experience.
In this context, Shippingbo is unable to investigate or correct anomalies issues originating from the third-party system. Any anomaly related to upstream data is outside the scope of Shippingbo's responsibility (more information on the scope of support). hereThese investigations can only be carried out as part of a specific service and will be subject to a charge.
For all these reasons, it is highly recommended to connect your sales channels directly to Shippingbo via the official connectors.
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