CONNECTORS - CONNECT EBAY

1. Create an external service in Shippingbo and complete the requested information.

💠 Note:

Discover our connection process to follow in our tutorialhere.

🚩 Special case:

If you switch from one pre-production account to a production account, you will need create a new eBay Connectorin Shippingbo.

Step 1:Go to your Shippingbo interface to create your external service in the menu Connectors-> Sales channels -> Click on Add a sales channel :

Step 2:Search eBay" in the search bar, then click on the eBay tab that appears:

Step 3:Your connector opens and the first category appears:

1) The stylus on the right of Ebay allows you to change the name of your connector.

2) The "View help" button redirects you to this tutorial.

3) The graphic icon allows you to verify the validity of the connection between Shippingbo and your Ebay store.

4) The blockOrdersinforms you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Ebay store at the order level: order retrieval, order closing, order sending, order acceptor.

4) The blockStockinforms you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Ebay store at the stock level: stock retrieval, stock sending.

💬 Good to know:

The color code for the icons is as follows:

- Active features are shown in blue

- Dark grey indicates features that are disabled but available

- Features shown in light grey are unavailable

Step 4:By clicking on the three small dots to the right of the graphic icon, you will be able to access calls made with this service:

2. Connect eBay to Shippingbo

Step 1:First, you need to authenticate your eBay account. To do this, click on "Link / Link your account":

A pop-up window will open. Log in to your eBay account to complete the authentication process:

✅ Once authenticated, your eBay service is correctly connected to your Shippingbo accountYou can check the account linking date in the block Authentication.

Step 2: Enter the API IDeBay, as well as the sales site identifier in the "General Settings" block: you will find the list of sales identifiers by countryhere.

Step 3: Activate the Order retrieval (optional):

To activate the Order retrievalClick on the arrow to the right of the corresponding category:
By default, tax rates for orders are calculated by Shippingbo according to your billing settings. If you would prefer to use the tax rates set in your eBay back office, checkthe option Use the tax rates from eBay.

Step 4: Activate the Order lifecycle (optional):

To activate the Order lifecycle, tick Shipped in the dedicated section :

Step 5: Configure theShipment of stocks (optional)

L'Shipment of stocks It is activated by clicking on the dedicated button:
The call ofShipment of stocks Shippingbo to eBay is handled immediately. as soon as a stock variation is made to a product, provided that this product shares the same SKU on Shippingbo and eBay.
The other options in this section are...weaponThey try to adapt the stock value sent according to the specifics of your business.
If you use the Types of stockYou can configure the exclusive distribution of a single type of stock to eBay., din the field Stock type to publish on the service.
By default, this field is empty, so all stock types are sent to eBay..

Step 6: Next, fill in the remaining information you need in the Advanced settings (optional).

If you wish to remove this connector, you will find the dedicated button in this section:

⚒️ Framework and responsibilities:

Before fully using the functionality described in this tutorial, it is strongly recommended to performa testing phasefollowing your own parameters to verify that the result meets your expectations. The remaining customerfully responsible These tests, which are essential for ensuring the tool can be used with complete peace of mind, are crucial for the actions carried out on the Shippingbo account.

⚒️ Framework and responsibilities:

Only direct connections Sales channels allow Shippingbo toguarantee control of flowsWhen orders are not retrieved via an official Shippingbo connector, but are routed through a third-party tool (intermediate CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the transmitted data.

This data may be modified, truncated, reformatted or duplicated before being received in Shippingbo, leading to processing errors, duplicate orders, status inconsistencies, label blocks, carrier or customs anomalies, and a degradation of the final customer experience.

In this context, Shippingbo is unable to investigate or correct anomalies issues originating from the third-party system. Any anomaly related to upstream data is outside the scope of Shippingbo's responsibility (more information on the scope of support). hereThese investigations can only be carried out as part of a specific service and will be subject to a charge.

For all these reasons, it is highly recommended to connect your sales channels directly to Shippingbo via the official connectors.

Contact us 📬:

Any questions about this feature?

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