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WAREHOUSE-SIDE ORDER PROCESSING

Warehouse-side order receiving allows logistics professionals to automatically receive orders from Shippingbo seller accounts and process them like any other order.

 

Affichage de Avantages de la fonctionnalité.gif

  • Time saving : Direct integration of vendor orders into the Warehouse account.
  • operational fluidity : Unified processing with other logistics flows.
  • Automatic synchronization Order statuses are automatically updated on both sides.
  • Error reduction Less manual handling, more reliability.

 

 

2. Prerequisites✔️:

  • Available from the Pack Premium + in Multi-Shipping Box

  • THE Product catalogs must be synchronized between the two accounts:

    • The product must exist in the classic catalogue.

    • The seller's catalogue must be added to the Warehouse account.

    • The warehouse catalogue must be added to the Seller account.

 

3. How does order processing work on the Warehouse side?

When this feature is enabled and the prerequisites are met, Orders created in the Seller account are automatically transferred (routed) to the Warehouse account.

Example :

"If a seller receives an order in their Shippingbo account, it is automatically routed to the Warehouse account, where it appears in the status To prepare, ready to be shipped."

💡 Trick
Remember to check that the products in your orders are present in both catalogues (seller and warehouse), otherwise the routing will not be possible.

 

📢 Warning:
Orders will only be routed if all products are correctly referenced in both product catalogues.

 

4. How do I activate order processing on the Warehouse side?

4.1 Linking product catalogues

  • Check that the products are correctly listed in the standard catalogues.
  • Ensure that the seller's and warehouse's catalogues are properly linked.

4.2 Activate the options

  • To learn how to activate the options necessary for receiving routed orders, please consult our tutorial. here.

 

5. Example of practical application

 

Context :

You are an e-commerce merchant and you work with a logistics provider who also uses Shippingbo. You have connected your respective accounts so that your logistics partner can directly prepare and ship your orders.

Using the feature :

Thanks to the functionality Warehouse-side order processing, All orders validated on your seller account are automatically routed to your logistics provider's account., without any manual intervention.

Result :

From a logistics perspectivethe command is instantly displayed in the status To prepare in its interface, ready to be processed like any other command.
Seller's sideYou retain real-time visibility on the order, which is automatically updated to the status Needle, Then Shipped once the warehouse has processed the order.

 

⚒️ Recommendation:

Before fully using the functionality described in this tutorial, it is strongly recommended to performa testing phasefollowing your own parameters to verify that the result meets your expectations. The remaining customerfully responsibleThese tests, based on actions performed on the Shippingbo account, are essential to ensure the tool can be used with complete peace of mind.

 

To go further 🛫:

- Add a seller product catalog

- Order processing on the seller's side

FAQ ❔:

- Logistics: Activate or deactivate a vendor on your account

Contact us 📬:

Any questions about this feature?
Feel free to write to ushereso that we can answer your questions.