--- title: Erreurs fréquentes & comment les éviter | ZONE DE TEST description: Erreurs fréquentes & comment les éviter --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fréquentes-comment-les-éviter#main-content) - [Français](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fréquentes-comment-les-éviter) - [English](https://knowledge.shippingbo.com/base-de-connaissance-en/faqs) - [Español](https://knowledge.shippingbo.com/base-de-connaissance-es/errores-frecuentes) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - - [Français](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fréquentes-comment-les-éviter) - [English](https://knowledge.shippingbo.com/base-de-connaissance-en/faqs) - [Español](https://knowledge.shippingbo.com/base-de-connaissance-es/errores-frecuentes) Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter) # Erreurs fréquentes & comment les éviter - [New Shippingbo pricing structure](https://knowledge.shippingbo.com/base-de-connaissance/new-shippingbo-pricing-structure) - [Nouvelle structure de tarification Shippingbo](https://knowledge.shippingbo.com/base-de-connaissance/nouvelle-structure-de-tarification-shippingbo) ## FAQs - Gestion des utilisateurs - [COMMENT MODIFIER OU SUPPRIMER UN UTILISATEUR DANS SHIPPINGBO ?](https://knowledge.shippingbo.com/base-de-connaissance/comment-modifier-ou-supprimer-un-utilisateur-dans-shippingbo) - [HOW TO CHANGE OR DELETE A USER IN SHIPPINGBO?](https://knowledge.shippingbo.com/base-de-connaissance/how-to-change-or-delete-a-user-in-shippingbo) - [UNABLE TO ACCESS SHIPPINGBO: PAGE WITH AN EYE](https://knowledge.shippingbo.com/base-de-connaissance/unable-to-access-shippingbo-page-with-an-eye) - [IMPOSSIBLE D'ACCÉDER À SHIPPINGBO : PAGE AVEC UN OEIL](https://knowledge.shippingbo.com/base-de-connaissance/impossible-dacc%C3%A9der-%C3%A0-shippingbo-page-avec-un-oeil) ## FAQs - Erreur à la génération des étiquettes - [ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE FEDEX : THE COMMERCIAL\_INVOICE REQUIRES AN ELECTRONIC LETTER\_HEAD"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-fedex-the-commercial_invoice-requires-an-electronic-letter_head) - [AMAZON SHIPPING: ERROR WHEN GENERATING A LABEL "NO AMAZON MERCHANT SERVICE IS AVAILABLE"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/amazon-shipping-error-when-generating-a-label-no-amazon-merchant-service-is-available) - [MONDIAL RELAY: Error "Invalid delivery country"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/mondial-relay-error-invalid-delivery-country) - [AMAZON SHIPPING : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE "AUCUN SERVICE AMAZON MERCHANT N'EST DISPONIBLE"](https://knowledge.shippingbo.com/base-de-connaissance/amazon-shipping-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-aucun-service-amazon-merchant-nest-disponible) - [COLISSIMO: ERROR WHEN GENERATING A DDP LABEL: "SERVICE NOT AUTHORIZED FOR THIS PRODUCT"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/colissimo-error-when-generating-a-ddp-label-service-not-authorized-for-this-product) - [ERROR WHEN GENERATING THE LABEL FOR AN ORDER WITH CN23: "THE TOTAL SHIPPING COST AMOUNT HAS NOT BEEN TRANSMITTED"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/error-when-generating-the-label-for-an-order-with-cn23-the-total-shipping-cost-amount-has-not-been-transmitted) - [DPD: LABEL GENERATION ERROR: "INVALID PAYLOAD - MUST BE FILLED"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/dpd-label-generation-error-invalid-payload-must-be-filled) - [TNT : ERREUR "VALID IS 12 CHARACTERS"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-tnt-valid-is-12-characters) - [TOOPOST ERROR WHEN GENERATING THE LABEL: INSURANCE IS NOT ALLOWED BY THIS OPTION](https://knowledge.shippingbo.com/base-de-connaissance/toopost-error-when-generating-the-label-insurance-is-not-allowed-by-this-option) - [DPD: ERROR WHEN GENERATING THE RETURN LABEL: "THIS CARRIER HAS NOT BEEN FULLY CONFIGURED"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/dpd-error-when-generating-the-return-label-this-carrier-has-not-been-fully-configured) - [COLISSIMO : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-colissimo) - [ERREUR À LA GÉNÉRATION DE L'ÉTIQUETTE : L'OFFRE TRANSPORTEUR NE PROPOSE PAS CE SERVICE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-de-l%C3%A9tiquette-loffre-transporteur-ne-propose-pas-ce-service) - [DELIVENGO: ERROR WHEN CREATING THE SHIPMENT](https://knowledge.shippingbo.com/base-de-connaissance/delivengo-error-when-creating-the-shipment) - [MONDIAL RELAY: ERROR WHEN GENERATING A RETURN LABEL: INVALID COLLECTION METHOD](https://knowledge.shippingbo.com/base-de-connaissance/mondial-relay-error-when-generating-a-return-label-invalid-collection-method) - [DPD: ERROR WHEN GENERATING A LABEL: INVALID SHIPPER CENTER NUMBER](https://knowledge.shippingbo.com/base-de-connaissance/dpd-error-when-generating-a-label-invalid-shipper-center-number) - [DPD : ERREUR DE GÉNÉRATION D'ÉTIQUETTE : "INVALID PAYLOAD - MUST BE FILLED"](https://knowledge.shippingbo.com/base-de-connaissance/dpd-erreur-de-g%C3%A9n%C3%A9ration-d%C3%A9tiquette-invalid-payload-must-be-filled) - [MONDIAL RELAY : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE RETOUR : MÉTHODE DE COLLECTE INVALIDE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-retour-mondial-relay-m%C3%A9thode-de-collecte-invalide) - [DHL: ERROR "ADDRESS STREET LINE 3"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/dhl-error-address-street-line-3) - [FEDEX: ERROR WHEN GENERATING A LABEL: INVALID CUSTOMS VALUE](https://knowledge.shippingbo.com/base-de-connaissance/fedex-error-when-generating-a-label-invalid-customs-value) - [FEDEX : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE : INVALID CUSTOMS VALUE](https://knowledge.shippingbo.com/base-de-connaissance/fedex-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-invalid-customs-value) - [COLISSIMO: ERROR WHEN GENERATING A LABEL](https://knowledge.shippingbo.com/base-de-connaissance/colissimo-error-when-generating-a-label) - [DPD : ERREUR A LA GÉNÉRATION DE L'ÉTIQUETTE RETOUR: "CE TRANSPORTEUR N'A PAS ÉTÉ COMPLÈTEMENT CONFIGURÉ"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-a-la-g%C3%A9n%C3%A9ration-de-l%C3%A9tiquette-retour-ce-transporteur-na-pas-%C3%A9t%C3%A9-compl%C3%A8tement-configur%C3%A9) - [ERREUR À LA GÉNÉRATION DE L'ÉTIQUETTE : LE TRANSPORTEUR SÉLECTIONNÉ N'EST PAS AUTORISÉ À CRÉER DES EXPÉDITIONS](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-de-l%C3%A9tiquette-le-transporteur-s%C3%A9lectionn%C3%A9-nest-pas-autoris%C3%A9-%C3%A0-cr%C3%A9er-des-exp%C3%A9ditions) - [DPD CLASSIC : ERREUR PARCEL SHOP DELIVERY SERVICE IS DENIED](https://knowledge.shippingbo.com/base-de-connaissance/dpd-classic-erreur-parcel-shop-delivery-service-is-denied) - [COLISSIMO : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE EN DDP : "SERVICE NON UTILISÉ POUR CE PRODUIT"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-en-ddp-service-non-utilis%C3%A9-pour-ce-produit) - [SHOWROOMPRIVÉ: ERROR WHEN GENERATING A LABEL](https://knowledge.shippingbo.com/base-de-connaissance/showroompriv%C3%A9-error-when-generating-a-label) - [TNT : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE : "SANS SATURDAY DELIVERY"](https://knowledge.shippingbo.com/base-de-connaissance/tnt-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-sans-saturday-delivery) - [COLISSIMO : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE : "LE NOMBRE D'ARTICLES EST SUPÉRIEUR AU MAXIMUM"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-le-nombre-darticles-est-sup%C3%A9rieur-au-maximum) - [I CAN'T GENERATE A LABEL](https://knowledge.shippingbo.com/base-de-connaissance/i-cant-generate-a-label) - [MONDIAL RELAY : Erreur "Pays de livraison invalide"](https://knowledge.shippingbo.com/base-de-connaissance/mondial-relay-erreur) - [ERROR WHEN GENERATING THE LABEL: "THE PARCEL INFORMATION CONTAINS ERRORS"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/error-when-generating-the-label-the-parcel-information-contains-errors) - [CHRONOPOST: ERROR FOR A PICK-UP POINT ORDER "THIS PUDO HASN'T BEEN IDENTIFIED"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/chronopost-error-for-a-pick-up-point-order-this-pudo-hasnt-been-identified) - [DHL: ERROR "NONE OF YOUR SERVICES IS AMONG THE POSSIBLE SERVICES"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/dhl-error-none-of-your-services-is-among-the-possible-services) - [DELIVENGO : ERREUR LORS DE LA CRÉATION DE L'ENVOI](https://knowledge.shippingbo.com/base-de-connaissance/delivengo-erreur-lors-de-la-cr%C3%A9ation-de-lenvoi) - [GLS: ERROR WHEN GENERATING A LABEL "THE MOBILE FIELD IS INVALID OR MISSING"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/gls-error-when-generating-a-label-the-mobile-field-is-invalid-or-missing) - [COLISSIMO : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE SUITE À DES MODIFICATIONS DE VOTRE COMPTE](https://knowledge.shippingbo.com/base-de-connaissance/colissimo-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-suite-%C3%A0-des-modifications-de-votre-compte) - [ERROR WHEN PRINTING A LABEL WITH MAC](https://knowledge.shippingbo.com/base-de-connaissance/error-when-printing-a-label-with-mac) - [CHRONOPOST: "INVALID ACCOUNT OR PASSWORD" OR "33-INVALID ACCESS-INVALID DATA ERROR" ERROR](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/chronopost-invalid-account-or-password-or-33-invalid-access-invalid-data-error-error) - [COLIS PRIVE ERREUR : ⚠️ Erreur d'authentification (code -2)](https://knowledge.shippingbo.com/base-de-connaissance/colis-prive-erreur-%EF%B8%8F-erreur-dauthentification-code-2) - [COLIS PRIVÉ: ERROR WHEN GENERATING A LABEL (ZONES OFFER)](https://knowledge.shippingbo.com/base-de-connaissance/colis-priv%C3%A9-error-when-generating-a-label-zones-offer) - [GLS : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE "LE CHAMP EMAIL EST INVALIDE OU MANQUANT"](https://knowledge.shippingbo.com/base-de-connaissance/gls-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-le-champ-email-est-invalide-ou-manquant) - [ERROR WHEN GENERATING THE LABEL: THE SELECTED CARRIER IS NOT ALLOWED TO CREATE SHIPMENTS](https://knowledge.shippingbo.com/base-de-connaissance/error-when-generating-the-label-the-selected-carrier-is-not-allowed-to-create-shipments) - [DPD : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE : SERVICE NOT EXPORTABLE](https://knowledge.shippingbo.com/base-de-connaissance/dpd-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-service-not-exportable) - [TOOPOST ERREUR A LA GÉNÉRATION DE L’ÉTIQUETTE : L'ASSURANCE N'EST PAS PERMISE PAR CETTE OPTION](https://knowledge.shippingbo.com/base-de-connaissance/toopost-erreur-a-la-g%C3%A9n%C3%A9ration-de-l%C3%A9tiquette-lassurance-nest-pas-permise-par-cette-option) - [JE N'ARRIVE PAS À GÉNÉRER UNE ÉTIQUETTE](https://knowledge.shippingbo.com/base-de-connaissance/je-narrive-pas-%C3%A0-g%C3%A9n%C3%A9rer-une-%C3%A9tiquette) - [AMAZON SHIPPING : ERREUR A LA GENERATION DE L'ETIQUETTE "DOES NOT MEET PROMISED DELIVERY DATE"](https://knowledge.shippingbo.com/base-de-connaissance/amazon-shipping-erreur-a-la-generation-de-letiquette-does-not-meet-promised-delivery-date) - [COLISSIMO: ERROR WHEN GENERATING A LABEL: "THE NUMBER OF ITEMS EXCEEDS THE MAXIMUM"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/colissimo-error-when-generating-a-label-the-number-of-items-exceeds-the-maximum) - [COLIS PRIVE ERROR: ⚠️ Authentication error (code -2)](https://knowledge.shippingbo.com/base-de-connaissance/colis-prive-error-%EF%B8%8F-authentication-error-code-2) - [COLISSIMO: ERROR WHEN GENERATING A LABEL FOLLOWING CHANGES TO YOUR ACCOUNT](https://knowledge.shippingbo.com/base-de-connaissance/colissimo-error-when-generating-a-label-following-changes-to-your-account) - [CHRONOPOST: ERROR "THE GEOPOST SERVICE CODE WAS NOT FOUND"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/chronopost-error-the-geopost-service-code-was-not-found) - [AMAZON SHIPPING: ERROR WHEN GENERATING A LABEL "THE PURCHASE REQUEST PARAMETERS ARE NOT VALID"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/amazon-shipping-error-when-generating-a-label-the-purchase-request-parameters-are-not-valid) - [TNT: ERROR WHEN GENERATING A LABEL: "WITHOUT SATURDAY DELIVERY"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/tnt-error-when-generating-a-label-without-saturday-delivery) - [AMAZON SHIPPING : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE "LES PARAMÈTRES DE LA DEMANDE D'ACHAT NE SONT PAS VALIDES"](https://knowledge.shippingbo.com/base-de-connaissance/amazon-shipping-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-les-param%C3%A8tres-de-la-demande-dachat-ne-sont-pas-valides) - [ERREUR À LA GÉNÉRATION DE L'ÉTIQUETTE : "LES INFORMATIONS DU COLIS CONTIENNENT DES ERREURS"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-de-l%C3%A9tiquette-les-informations-du-colis-contiennent-des-erreurs) - [ERROR WHEN GENERATING A FEDEX LABEL: THE COMMERCIAL\_INVOICE REQUIRES AN ELECTRONIC LETTER\_HEAD"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/error-when-generating-a-fedex-label-the-commercial_invoice-requires-an-electronic-letter_head) - [DPD : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE : INVALID SHIPPER CENTER NUMBER](https://knowledge.shippingbo.com/base-de-connaissance/dpd-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-invalid-shipper-center-number) - [CHRONOPOST : ERREUR POUR UNE COMMANDE EN POINT RELAIS "THIS PUDO HASN'T BEEN IDENTIFIED"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-pour-une-commande-en-point-relais-this-pudo-hasnt-been-identified) - [MONDIAL RELAY: ERROR WHEN GENERATING A LABEL: THE SENDER OR RECIPIENT NAME IS INVALID](https://knowledge.shippingbo.com/base-de-connaissance/mondial-relay-error-when-generating-a-label-the-sender-or-recipient-name-is-invalid) - [CHRONOPOST : ERREUR "LE CODE SERVICE GEOPOST N'A PAS ÉTÉ TROUVÉ"](https://knowledge.shippingbo.com/base-de-connaissance/chronopost-erreur-le-code-service-geopost-na-pas-%C3%A9t%C3%A9-trouv%C3%A9) - [ERREUR A LA GÉNÉRATION DE L’ÉTIQUETTE POUR UNE COMMANDE AVEC CN23 "LE MONTANT TOTAL DES FRAIS DE PORT N'A PAS ETE TRANSMIS"](https://knowledge.shippingbo.com/base-de-connaissance/cn23) - [COLISSIMO OU DPD : ERREUR À LA GÉNÉRATION DE L'ÉTIQUETTE RETOUR](https://knowledge.shippingbo.com/base-de-connaissance/colissimo-ou-dpd-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-de-l%C3%A9tiquette-retour) - [GLS : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE "LE CHAMP MOBILE EST INVALIDE OU MANQUANT"](https://knowledge.shippingbo.com/base-de-connaissance/gls-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-le-champ-mobile-est-invalide-ou-manquant) - [DPD: ERROR WHEN GENERATING A LABEL: SERVICE NOT EXPORTABLE](https://knowledge.shippingbo.com/base-de-connaissance/dpd-error-when-generating-a-label-service-not-exportable) - [DPD CLASSIC: ERROR PARCEL SHOP DELIVERY SERVICE IS DENIED](https://knowledge.shippingbo.com/base-de-connaissance/dpd-classic-error-parcel-shop-delivery-service-is-denied) - [ERROR WHEN GENERATING THE LABEL: THE CARRIER OFFER DOES NOT PROVIDE THIS SERVICE](https://knowledge.shippingbo.com/base-de-connaissance/error-when-generating-the-label-the-carrier-offer-does-not-provide-this-service) - [CHRONOPOST : ERREUR "INVALID ACCOUNT OR PASSWORD" OU " 33-INVALID ACCESS-ERREUR DE DONNEES INVALIDE"](https://knowledge.shippingbo.com/base-de-connaissance/chronopost-erreur-invalid-account-or-password) - [GLS: ERROR WHEN GENERATING A LABEL "THE EMAIL FIELD IS INVALID OR MISSING"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/gls-error-when-generating-a-label-the-email-field-is-invalid-or-missing) - [ERREUR A L'IMPRESSION D'UNE ETIQUETTE AVEC MAC](https://knowledge.shippingbo.com/base-de-connaissance/erreur-a-limpression-dune-etiquette-avec-mac) - [COLIS PRIVÉ : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE (OFFRE PAR ZONES)](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-colis-priv%C3%A9-offre-par-zones) - [DHL : ERREUR "AUCUN DE VOS SERVICES NE FAIT PARTIE DES SERVICES POSSIBLES"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-aucun-de-vos-services-ne-fait-partie-des-services-possibles) - [TNT: "VALID IS 12 CHARACTERS" ERROR](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/tnt-valid-is-12-characters-error) - [AMAZON SHIPPING: ERROR WHEN GENERATING THE LABEL "DOES NOT MEET PROMISED DELIVERY DATE"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/amazon-shipping-error-when-generating-the-label-does-not-meet-promised-delivery-date) - [SHOWROOMPRIVÉ : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-showroompriv%C3%A9) - [DHL : ERREUR "ADDRESS STREET LINE 3"](https://knowledge.shippingbo.com/base-de-connaissance/dhl-erreur-address-street-line-3) - [MONDIAL RELAY : ERREUR À LA GÉNÉRATION D'UNE ÉTIQUETTE : LE NOM DE L'EXPÉDITEUR OU DU DESTINATAIRE EST INVALIDE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dune-%C3%A9tiquette-mondial-relay-le-nom-de-lexp%C3%A9diteur-ou-du-destinataire-est-invalide) - [COLISSIMO OR DPD: ERROR WHEN GENERATING THE RETURN LABEL](https://knowledge.shippingbo.com/base-de-connaissance/colissimo-or-dpd-error-when-generating-the-return-label) Afficher moins ▼ ## FAQs - Gestion des produits - [HISTORIQUE PRODUIT : "SUPPRESSION DU CONTRAT DU PRODUIT FOURNISSEUR"](https://knowledge.shippingbo.com/base-de-connaissance/historique-produit-suppression-du-contrat-du-produit-fournisseur) - [COMMENT RETROUVER LES INFORMATIONS DES PRODUITS EXPÉDIÉS ?](https://knowledge.shippingbo.com/base-de-connaissance/comment-retrouver-les-informations-des-produits-exp%C3%A9di%C3%A9s) - [COMMENT IMPORTER EN MASSE LE PAYS D'ORIGINE DES PRODUITS ?](https://knowledge.shippingbo.com/base-de-connaissance/comment-importer-en-masse-le-pays-dorigine-des-produits) - [IF A SKU IS UNRECOGNIZED / UNMAPPED, IS IT POSSIBLE TO MAP ON THE EAN?](https://knowledge.shippingbo.com/base-de-connaissance/if-a-sku-is-unrecognized-unmapped-is-it-possible-to-map-on-the-ean) - [PRODUCT HISTORY: "SUPPLIER PRODUCT CONTRACT DELETION"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/product-history-supplier-product-contract-deletion) - [MANUAL CREATION OF PRODUCTS IN THE SHARED CATALOG: "PRODUCT MUST BE FILLED IN"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/manual-creation-of-products-in-the-shared-catalog-product-must-be-filled-in) - [HOW TO FIND THE INFORMATION OF SHIPPED PRODUCTS?](https://knowledge.shippingbo.com/base-de-connaissance/how-to-find-the-information-of-shipped-products) - [EN CAS DE SKU NON RECONNU / NON MAPPÉ, EST-IL POSSIBLE DE MAPPER SUR L'EAN ?](https://knowledge.shippingbo.com/base-de-connaissance/en-cas-de-sku-non-reconnu-/-non-mapp%C3%A9-est-il-possible-de-mapper-sur-lean) - [CRÉATION MANUELLE DE PRODUITS DANS LE CATALOGUE PARTAGÉ : "PRODUCT DOIT ÊTRE REMPLI(E)"](https://knowledge.shippingbo.com/base-de-connaissance/cr%C3%A9ation-manuelle-de-produits-dans-le-catalogue-partag%C3%A9-product-doit-%C3%AAtre-remplie) - [HOW TO BULK IMPORT THE COUNTRY OF ORIGIN OF PRODUCTS?](https://knowledge.shippingbo.com/base-de-connaissance/how-to-bulk-import-the-country-of-origin-of-products) Afficher moins ▼ ## FAQs - Gestion des commandes - [UNE COMMANDE DUPLIQUÉE A-T-ELLE TOUJOURS UN LIEN AVEC LA COMMANDE INITIALE ET LA SOURCE DE VENTE ?](https://knowledge.shippingbo.com/base-de-connaissance/une-commande-dupliqu%C3%A9e-a-t-elle-toujours-un-lien-avec-la-commande-initiale-et-la-source-de-vente) - [COMMANDE EN ERREUR : AUCUN FOURNISSEUR OU AUCUN FOURNISSEUR AVEC LE STOCK NÉCESSAIRE N'A ÉTÉ TROUVÉ](https://knowledge.shippingbo.com/base-de-connaissance/commande-en-erreur-aucun-fournisseur-ou-aucun-fournisseur-avec-le-stock-n%C3%A9cessaire-na-%C3%A9t%C3%A9-trouv%C3%A9) - [MESSAGE DANS LES COMMANDES : "1 COLIS ONT ÉTÉ ANNULÉS"](https://knowledge.shippingbo.com/base-de-connaissance/message-dans-les-commandes-1-colis-ont-%C3%A9t%C3%A9-annul%C3%A9s) - [COMMANDE NON ENVOYÉE EN LOGISTIQUE : AUCUN TRANSPORTEUR TROUVÉ](https://knowledge.shippingbo.com/base-de-connaissance/commande-non-envoy%C3%A9e-en-logistique-aucun-transporteur-trouv%C3%A9) - [ERROR IN ORDERS: "THE ORDER CREATION DATE SEEMS INCORRECT"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/error-in-orders-the-order-creation-date-seems-incorrect) - [ERROR IN A COLISSIMO ORDER TO THE DOM-TOM: DEMATERIALIZED DOCUMENT CANNOT BE UPLOAD ON COLISSIMO](https://knowledge.shippingbo.com/base-de-connaissance/error-in-a-colissimo-order-to-the-dom-tom-dematerialized-document-cannot-be-upload-on-colissimo) - [LA COMMANDE A ÉTÉ EXPÉDIÉE DE MANIÈRE INHABITUELLE SANS DÉCRÉMENTATION DE STOCK](https://knowledge.shippingbo.com/base-de-connaissance/la-commande-a-%C3%A9t%C3%A9-exp%C3%A9di%C3%A9e-de-mani%C3%A8re-inhabituelle-sans-d%C3%A9cr%C3%A9mentation-de-stock) - [ORDER NOT SENT TO LOGISTICS: NO CARRIER FOUND](https://knowledge.shippingbo.com/base-de-connaissance/order-not-sent-to-logistics-no-carrier-found) - [THE ORDER WAS SHIPPED IN AN UNUSUAL WAY WITHOUT STOCK DECREMENTATION](https://knowledge.shippingbo.com/base-de-connaissance/the-order-was-shipped-in-an-unusual-way-without-stock-decrementation) - [ERREUR DANS UNE COMMANDE EN DOM-TOM COLISSIMO : DEMATERIALIZED DOCUMENT CANNOT BE UPLOAD ON COLISSIMO](https://knowledge.shippingbo.com/base-de-connaissance/erreur-dans-une-commande-en-dom-tom-colissimo-dematerialized-document-cannot-be-upload-on-colissimo) - [MESSAGE D'ERREUR À LA CLÔTURE D'UNE COMMANDE EN MULTI-COLIS](https://knowledge.shippingbo.com/base-de-connaissance/message-derreur-%C3%A0-la-cl%C3%B4ture-dune-commande-en-multi-colis) - [ERROR MESSAGE WHEN CLOSING A MULTI-PARCEL ORDER](https://knowledge.shippingbo.com/base-de-connaissance/error-message-when-closing-a-multi-parcel-order) - [MESSAGE D'ERREUR DANS UNE COMMANDE RAKUTEN / PRICEMINISTER](https://knowledge.shippingbo.com/base-de-connaissance/message-derreur-dans-une-commande-rakuten) - [MESSAGE IN ORDERS: "1 PARCEL HAS BEEN CANCELED"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/message-in-orders-1-parcel-has-been-canceled) - [ORDER IN ERROR: NO SUPPLIER OR NO SUPPLIER WITH THE REQUIRED STOCK WAS FOUND](https://knowledge.shippingbo.com/base-de-connaissance/order-in-error-no-supplier-or-no-supplier-with-the-required-stock-was-found) - [ERREUR DANS LES COMMANDES : "LA DATE DE CRÉATION DE LA COMMANDE SEMBLE ERRONÉE"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-dans-les-commandes-la-date-de-cr%C3%A9ation-de-la-commande-semble-anormale) - [ERROR MESSAGE IN A RAKUTEN / PRICEMINISTER ORDER](https://knowledge.shippingbo.com/base-de-connaissance/error-message-in-a-rakuten-priceminister-order) - [DOES A DUPLICATED ORDER ALWAYS HAVE A LINK TO THE INITIAL ORDER AND THE SALES SOURCE?](https://knowledge.shippingbo.com/base-de-connaissance/does-a-duplicated-order-always-have-a-link-to-the-initial-order-and-the-sales-source) Afficher moins ▼ ## FAQs - Gestion des fichiers - [ERROR WHEN IMPORTING A CSV FILE: THE UPLOADED FILE IS NOT A VALID CSV](https://knowledge.shippingbo.com/base-de-connaissance/error-when-importing-a-csv-file-the-uploaded-file-is-not-a-valid-csv) - [HOW TO FIND OUT THE PREPARER OF EACH SHIPMENT FROM THE SHIPMENTS EXPORT?](https://knowledge.shippingbo.com/base-de-connaissance/how-to-find-out-the-preparer-of-each-shipment-from-the-shipments-export) - [EXPORT PROGRAMMÉ : QUEL COMPORTEMENT SI LE FICHIER EST VIDE ?](https://knowledge.shippingbo.com/base-de-connaissance/export-programm%C3%A9-quel-comportement-si-le-fichier-est-vide) - [SCHEDULED EXPORT: WHAT HAPPENS IF THE FILE IS EMPTY?](https://knowledge.shippingbo.com/base-de-connaissance/scheduled-export-what-happens-if-the-file-is-empty) - [GET A STOCK MOVEMENT HISTORY](https://knowledge.shippingbo.com/base-de-connaissance/get-a-stock-movement-history) - [ERREUR LORS DE L'IMPORT D'UN FICHIER CSV : LE FICHIER TÉLÉVERSÉ N'EST PAS UN CSV VALIDE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-lors-de-lmport-dun-fichier-csv-le-fichier-t%C3%A9l%C3%A9vers%C3%A9-nest-pas-un-csv-valide) - [COMMENT CONNAÎTRE LE PRÉPARATEUR DE CHAQUE EXPÉDITION DEPUIS L'EXPORT EXPÉDITIONS ?](https://knowledge.shippingbo.com/base-de-connaissance/comment-avoir-linfo-pr%C3%A9parateur-dans-lexport-des-exp%C3%A9ditions) - [ERROR DURING A FILE IMPORT: "LOCATION ALREADY OCCUPIED"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/error-during-a-file-import-location-already-occupied) - [ERREUR LORS D'UN IMPORT DE FICHIER : "EMPLACEMENT DÉJÀ OCCUPÉ"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-lors-dun-import-de-fichier-emplacement-d%C3%A9j%C3%A0-occup%C3%A9) - [OBTENIR UN HISTORIQUE DES MOUVEMENTS DE STOCK](https://knowledge.shippingbo.com/base-de-connaissance/obtenir-un-historique-des-mouvements-de-stock) Afficher moins ▼ ## FAQs - Erreurs liées au stock (entrepôt avancé) - [A QUEL MOMENT DOIS-JE UTILISER LA FONCTIONNALITÉ RESTOCKAGE AU PDA](https://knowledge.shippingbo.com/base-de-connaissance/a-quel-moment-dois-je-utiliser-la-fonctionnalit%C3%A9-restockage-au-pda) - [WHEN SHOULD I USE THE RESTOCKING FEATURE ON THE PDA](https://knowledge.shippingbo.com/base-de-connaissance/when-should-i-use-the-restocking-feature-on-the-pda) - [POURQUOI AI-JE DU STOCK EN PICKING ALORS QUE MA COMMANDE A ÉTÉ EXPÉDIÉE ?](https://knowledge.shippingbo.com/base-de-connaissance/pourquoi-ai-je-du-stock-en-picking-alors-que-ma-commande-a-%C3%A9t%C3%A9-exp%C3%A9di%C3%A9e) - [WHY DO I HAVE PICKING STOCK WHEN MY ORDER HAS BEEN SHIPPED?](https://knowledge.shippingbo.com/base-de-connaissance/why-do-i-have-picking-stock-when-my-order-has-been-shipped) ## FAQs - Préparation de commandes - [PROBLÈME SUR LE PICK AND PRINT : IMPOSSIBLE D'IMPRIMER L'ÉTIQUETTE](https://knowledge.shippingbo.com/base-de-connaissance/probl%C3%A8me-sur-le-pick-and-print-impossible-dimprimer-l%C3%A9tiquette) - [REMOVE AN ORDER FROM A PREPARATION SESSION](https://knowledge.shippingbo.com/base-de-connaissance/remove-an-order-from-a-preparation-session) - [DES PRODUITS N'APPARAISSENT PAS DANS LA FENÊTRE "CRÉER UNE COMMANDE RETOUR"](https://knowledge.shippingbo.com/base-de-connaissance/des-produits-napparaissent-pas-dans-la-fen%C3%AAtre-cr%C3%A9er-une-commande-retour) - [PDA PICKING: THE RIGHT PRODUCT IS NOT SCANNED](https://knowledge.shippingbo.com/base-de-connaissance/pda-picking-the-right-product-is-not-scanned) - [PICKING AU PDA : LE BON PRODUIT N'EST PAS SCANNÉ](https://knowledge.shippingbo.com/base-de-connaissance/picking-au-pda-le-bon-produit-nest-pas-scann%C3%A9) - [PICK AND PRINT ISSUE: UNABLE TO PRINT THE LABEL](https://knowledge.shippingbo.com/base-de-connaissance/pick-and-print-issue-unable-to-print-the-label) - [ERREUR À LA GÉNÉRATION D'UN BORDEREAU DE PRÉPARATION POUR UNE COMMANDE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-dun-bordereau-de-pr%C3%A9paration-pour-une-commande) - [SOME PRODUCTS DO NOT APPEAR IN THE "CREATE A RETURN ORDER" WINDOW](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/some-products-do-not-appear-in-the-create-a-return-order-window) - [ERROR WHEN GENERATING A PREPARATION SLIP FOR AN ORDER](https://knowledge.shippingbo.com/base-de-connaissance/error-when-generating-a-preparation-slip-for-an-order) - [RETIRER UNE COMMANDE D'UNE SESSION DE PREPARATION](https://knowledge.shippingbo.com/base-de-connaissance/retirer-une-commande-dune-session-de-preparation) Afficher moins ▼ ## FAQs - Erreurs sur les canaux de vente - [PRESTASHOP ERROR: "TIME OUT CONNECTING TO SERVER"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/prestashop-error-time-out-connecting-to-server) - [SELF-SERVICE - ERREUR À LA CONNEXION D'UN SHOPIFY : "SORRY, THIS SHOP IS CURRENTLY UNAVAILABLE"](https://knowledge.shippingbo.com/base-de-connaissance/self-service-erreur-%C3%A0-la-connexion-dun-shopify-sorry-this-shop-is-currently-unavailable) - [POUR LES CONNECTEURS AVEC LES TRANSPORTEURS HEPPNER ET MAZET (GS1)](https://knowledge.shippingbo.com/base-de-connaissance/pour-les-connecteurs-avec-les-transporteurs-heppner-et-mazet-gs1) - [I CAN'T CONNECT AN EXTERNAL SERVICE; "ERROR WHILE UPDATING DATA. START BY CHECKING YOUR ACCESS"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/i-cant-connect-an-external-service-error-while-updating-data.-start-by-checking-your-access) - [DATA RETRIEVAL BY YOUR SERVICE IS TEMPORARILY UNAVAILABLE](https://knowledge.shippingbo.com/base-de-connaissance/data-retrieval-by-your-service-is-temporarily-unavailable) - [WOOCOMMERCE ORDERS: THE SUM OF TOTAL TAXES + SHIPPING COSTS APPEARS IN THE "SHIPPING COSTS" FIELD](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/woocommerce-orders-the-sum-of-total-taxes-shipping-costs-appears-in-the-shipping-costs-field) - [JE NE PARVIENS PAS À CONNECTER UN SERVICE EXTERNE ; "ERREUR LORS DE LA MISE À JOUR DES DONNÉES. COMMENCEZ PAR VÉRIFIER VOS ACCÈS"](https://knowledge.shippingbo.com/base-de-connaissance/je-ne-parviens-pas-%C3%A0-connecter-un-service-externe-erreur-lors-de-la-mise-%C3%A0-jour-des-donn%C3%A9es.-commencez-par-v%C3%A9rifier-vos-acc%C3%A8s) - [LA RÉCUPÉRATION DES DONNÉES PAR VOTRE SERVICE EST TEMPORAIREMENT IMPOSSIBLE](https://knowledge.shippingbo.com/base-de-connaissance/erreur-de-r%C3%A9cup%C3%A9ration-des-donn%C3%A9es-pour-un-canal-de-vente) - [FOR CONNECTORS WITH THE CARRIERS HEPPNER AND MAZET (GS1)](https://knowledge.shippingbo.com/base-de-connaissance/for-connectors-with-the-carriers-heppner-and-mazet-gs1) - [ERREUR PRESTASHOP : "TIME OUT CONNECTING TO SERVER"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-prestashop) - [SELF-SERVICE - ERROR WHEN CONNECTING A SHOPIFY: "SORRY, THIS SHOP IS CURRENTLY UNAVAILABLE"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/self-service-error-when-connecting-a-shopify-sorry-this-shop-is-currently-unavailable) - [COMMANDES WOOCOMMERCE : LA SOMME DU TOTAL DES TAXES + DES FRAIS DE LIVRAISON FIGURE DANS LE CHAMP "FRAIS DE LIVRAISON"](https://knowledge.shippingbo.com/base-de-connaissance/commandes-woocommerce-la-somme-du-total-des-taxes-des-frais-de-livraison-figure-dans-le-champ-frais-de-livraison) Afficher moins ▼ ## FAQs - Gestion des notifications - [ERROR WHEN CONFIGURING EMAILS: "PLEASE CHECK THAT THE SMTP CONFIGURATION IS CORRECT"](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/error-when-configuring-emails-please-check-that-the-smtp-configuration-is-correct) - [ERREUR LORS DE LA CONFIGURATION D'EMAILS : "VEUILLEZ VÉRIFIER QUE LA CONFIGURATION SMTP EST BONNE"](https://knowledge.shippingbo.com/base-de-connaissance/erreur-lors-de-la-configuration-demails-veuillez-v%C3%A9rifier-que-la-configuration-smtp-est-bonne) ## FAQs - Gestion des expéditions - [ERROR IN THE DIMENSIONS SENT TO THE CARRIER](https://knowledge.shippingbo.com/base-de-connaissance/error-in-the-dimensions-sent-to-the-carrier) - [ERREUR DANS LES DIMENSIONS ENVOYÉES AU TRANSPORTEUR](https://knowledge.shippingbo.com/base-de-connaissance/erreur-dans-les-dimensions-envoy%C3%A9es-au-transporteur) ## FAQs - Multi-Shippingbo - [LOGISTICS PROVIDER: ACTIVATE OR DEACTIVATE A SELLER ON YOUR ACCOUNT](https://knowledge.shippingbo.com/base-de-connaissance/logistics-provider-activate-or-deactivate-a-seller-on-your-account) - [LOGISTICIEN : ACTIVER OU DÉSACTIVER UN VENDEUR SUR VOTRE COMPTE](https://knowledge.shippingbo.com/base-de-connaissance/logisticien-activer-ou-d%C3%A9sactiver-un-vendeur-sur-votre-compte) ## FAQs- Erreurs attendus de réception - [ERROR WHEN CREATING AN EXPECTED RECEIPT BY FILE IMPORT](https://knowledge.shippingbo.com/base-de-connaissance/error-when-creating-an-expected-receipt-by-file-import) - [ERREUR LORS DE LA CRÉATION D'UN ATTENDU DE RÉCEPTION PAR IMPORT DE FICHIER](https://knowledge.shippingbo.com/base-de-connaissance/erreur-lors-de-la-cr%C3%A9ation-dun-attendu-de-r%C3%A9ception-par-import-de-fichier) ## FAQs - Erreurs de serveur d'impression - [ERROR: A JAVA EXCEPTION HAS OCCURED](https://knowledge.shippingbo.com/base-de-connaissance/error-a-java-exception-has-occured) - [ERREUR : A JAVA EXCEPTION HAS OCCURED](https://knowledge.shippingbo.com/base-de-connaissance/erreur-a-java-exception-has-occured) ## FAQs - Factures Shippingbo - [Générer d'anciennes factures sur Shippingbo](https://knowledge.shippingbo.com/base-de-connaissance/g%C3%A9n%C3%A9rer-danciennes-factures-sur-shippingbo) - [Generate old invoices on Shippingbo](https://knowledge.shippingbo.com/base-de-connaissance/generate-old-invoices-on-shippingbo) - [Les 8 modes de préparation](https://knowledge.shippingbo.com/base-de-connaissance/les-8-modes-de-pr%C3%A9paration#main-content) - [Préparation avec bordereau papier](https://knowledge.shippingbo.com/base-de-connaissance/les-8-modes-de-pr%C3%A9paration#préparation-avec-bordereau-papier) - [Etiquettes et liste](https://knowledge.shippingbo.com/base-de-connaissance/les-8-modes-de-pr%C3%A9paration#etiquettes-et-liste) - [Rucher fixe](https://knowledge.shippingbo.com/base-de-connaissance/les-8-modes-de-pr%C3%A9paration#rucher-fixe) - [Rucher mobile](https://knowledge.shippingbo.com/base-de-connaissance/les-8-modes-de-pr%C3%A9paration#rucher-mobile) - [Etiquette seule](https://knowledge.shippingbo.com/base-de-connaissance/les-8-modes-de-pr%C3%A9paration#etiquette-seule) - [Expédier à l'international](https://knowledge.shippingbo.com/base-de-connaissance/exp%C3%A9dier-%C3%A0-linternational) - [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fréquentes-comment-les-éviter#main-content) - [FAQs - Gestion des utilisateurs](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-gestion-des-utilisateurs) - [FAQs - Erreur à la génération des étiquettes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-erreur-à-la-génération-des-étiquettes) - [FAQs - Gestion des produits](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-gestion-des-produits) - [FAQs - Gestion des commandes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-gestion-des-commandes) - [FAQs - Gestion des fichiers](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-gestion-des-fichiers) - [FAQs - Erreurs liées au stock (entrepôt avancé)](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-erreurs-liées-au-stock-entrepôt-avancé) - [FAQs - Préparation de commandes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-préparation-de-commandes) - [FAQs - Erreurs sur les canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-erreurs-sur-les-canaux-de-vente) - [FAQs - Gestion des notifications](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-gestion-des-notifications) - [FAQs - Gestion des expéditions](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-gestion-des-expéditions) - [FAQs - Multi-Shippingbo](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-multi-shippingbo) - [FAQs- Erreurs attendus de réception](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-erreurs-attendus-de-réception) - [FAQs - Erreurs de serveur d'impression](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-erreurs-de-serveur-dimpression) - [FAQs - Factures Shippingbo](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter#faqs-factures-shippingbo) - 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[MultiShippingbo](https://knowledge.shippingbo.com/base-de-connaissance/multishippingbo#main-content) - [Fonctionnement MultiShippingbo](https://knowledge.shippingbo.com/base-de-connaissance/multishippingbo#fonctionnement-multishippingbo) - [Vendeur](https://knowledge.shippingbo.com/base-de-connaissance/multishippingbo#vendeur) - [Canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente#main-content) - [Installation](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente#installation) - [Cas spécifiques de certains canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/canaux-de-vente#cas-spécifiques-de-certains-canaux-de-vente) - [Contrats de transports](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports#main-content) - [Transporteurs en self service](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports#transporteurs-en-self-service) - [Fournisseur d'assurance](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports#fournisseur-dassurance) - 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