--- title: HARDWARE RECOMMENDATION GUIDE description: This guide helps identify the recommended configuration, an essential step to get started with Shippingbo.  --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/hardware-recommendation-guide#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Bonnes pratiques](https://knowledge.shippingbo.com/base-de-connaissance/bonnes-pratiques?hsLang=fr) 25 octobre 2026 # HARDWARE RECOMMENDATION GUIDE ## This guide helps identify the recommended configuration, an essential step to get started with Shippingbo.   ### **Benefits of the feature ✨** - **Hardware adaptability:** Choose the ideal station setup (wired, wireless or retail) and the equipment according to your daily parcel volume. - **Technical reliability:** Avoid configuration errors and connection losses by following the detailed network and software prerequisites precisely. - **Operational clarity:** Validate your steps without omissions thanks to the complete summary checklist and the highlighted key points.   ### 1. Mandatory prerequisites ✔️ Before any hardware or software installation, validating these prerequisites is **imperative**. A missing item is the main cause of configuration failures with support. **⭐ Key point:** The following list of prerequisites is intended for network IT experts. We recommend that you call on your in-house contact for this subject to check that your configuration is compliant.   #### 1.1 Network prerequisites - **Fixed local IP:** Mandatory for network mode and PDA printing. The station hosting the server must have a fixed address (DHCP reservation or static IP). - **Ethernet connection (RJ45):** Mandatory for all stations. A wired link is strongly recommended on the server station to ensure stability. - **Warehouse Wi-Fi:** Mandatory for PDAs and Wi-Fi printers. Coverage must be stable and complete in all picking and shipping areas. - **Ports 12212 & 12213 open:** Mandatory for the Multi-Print server. WebSocket protocols for communication between Shippingbo, the server and the devices. - **Port 443 open (HTTPS):** Mandatory for all devices to allow local access to the Shippingbo API. - **Visible network printers:** Mandatory for Wi-Fi / Ethernet printers. They must be detected on the local network with a test page printed successfully. - **Firewall & Antivirus:** Mandatory for all devices. Explicit network access authorization for the Shippingbo application. **⭐ Key point:** A **fixed local IP**must be configured. Without a fixed local IP, the print server address changes with each DHCP renewal. All dependent PDAs and stations will instantly lose the connection. Request a DHCP reservation from your network administrator.   #### 1.2 Software prerequisites - **Java:** Version 17 minimum required (essential to run the Multi-Print server). - **Browser:** Google Chrome (recent stable version, version 147+ required), the only browser supported for Shippingbo. - **Operating system:** Windows 10 / 11 Professional (Mac OS is not supported). - **Print drivers:** Up-to-date official drivers from the manufacturer (Zebra, TSC, Dymo, etc.). *Note: If USB connection only, reinstall the drivers downloaded directly from the manufacturer's website.* - **Hardware autonomy:** The printer must be physically connected and working before the intervention. Support is not meant to install your hardware or your drivers.   #### 1.3 Shippingbo prerequisites - Active Shippingbo account. - Menu access rights: `Configurations ➔ Logistics ➔ Multi-Printers`.   **✅ Summary checklist to validate at 100%:** \[   \] Fixed local IP configured on the future server station. \[   \] Internet access operational. \[   \] Ports 12212, 12213 and 443 open on the local network. \[   \] Java 17 environment installed. \[   \] Google Chrome installed and set as default. \[   \] Printers configured, detected and print test validated. \[   \] Shippingbo Starter + Pack (or higher) active.     ### 2. Installing the Multi-Print print server Setting up an efficient shipping area is built around centralizing flows via Shippingbo's printing protocol. The **Multi-Print** server acts as an intelligent gateway between the Cloud application (OMS/WMS) and your local physical devices. **Network mode:** Essential for pooling resources. It allows printers to be shared with other computers and print orders sent from picking mobile terminals (PDAs) to be received.   ### 3. Step-by-step activation and installation For the installation of the print server, the two dedicated tutorials describe each step: - **[CONFIGURE THE MULTI-PRINT PRINT SERVER ON PC](https://knowledge.shippingbo.com/configurer-le-nouveau-serveur-dimpression-multi-print?hsLang=fr)** - **[CONFIGURE THE MULTI-PRINT PRINT SERVER ON THE PDA](https://knowledge.shippingbo.com/configurer-le-nouveau-serveur-dimpression-multi-print-0?hsLang=fr)**   ### 4. Choosing hardware according to your volume Hardware is chosen according to daily parcel volume. Two typical profiles cover most situations. #### 4.1 LOW VOLUME profile — Up to ~200 parcels / day A low-volume shipping station only runs Chrome with Shippingbo and drives a label printer: the machine load is very light and does not justify a powerful configuration. ##### Basic PC and peripherals ##### **Label printing** **Scanning and documents** **⭐ Summary - Hardware recommendation for low volume:** - PC 4 GB RAM + SSD - 22" monitor - Zebra ZD421D USB - Zebra LS2208 - USB laser A4 printer   #### 4.2 HIGH VOLUME profile — From 200 to over 1,000 parcels / day Smoothness and execution speed become critical. The system handles shared printers on the network, the simultaneous use of picking PDAs and multiple open sessions. The installation requires a Multi-Print server in **network mode** combined with a fixed IP.   **Basic PC and peripherals** ##### **Industrial Printing Equipment**  *→ Recommended accessories for high volume: peel-off kit (quick label retrieval without creasing) and cutter kit. Available for ZD421D/T and ZT111.*  ##### **Scanning and mobility** **⭐ Summary - Hardware recommendation for high volume:** - i5 PC 16 GB NVMe + 2 monitors - ZD421D Wi-Fi or ZT111 - Wireless DS2278 - TC22/TC27 PDA - Charging stations - UPS (uninterruptible power supply) - Multi-Print server in network mode with fixed IP — shared printers and PDA printing.   ### 5. Examples of shipping stations (Practical application) #### 5.1 The Wired Station — Maximum simplicity ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jun-22-2026-01-48-39-6456-PM.png?width=670&height=435&name=image-png-Jun-22-2026-01-48-39-6456-PM.png) - **Use:** Designed for low volumes handled by a single operator. - **Architecture:** All peripherals (Zebra ZD421D, LS2208 barcode scanner, A4 printer) are connected directly via USB to a Celeron PC (4 GB RAM). The Multi-Print server is configured in **localhost**. - **Advantages:** Zero dependence on Wi-Fi fluctuations, quick installation (\< 30 min), minimal acquisition costs. - **Limits:** Impossible to share the printers with other colleagues or to link PDA terminals.   #### 5.2 The Wireless Station — Network, mobility and performance ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jun-24-2026-01-18-20-1911-PM.png?width=670&height=496&name=image-png-Jun-24-2026-01-18-20-1911-PM.png) - **Use:** Suited to multi-operator warehouse setups with high volumes. - **Architecture:** The Multi-Print server is deployed in **network mode** on a powerful fixed PC (Core i5, 16 GB) with a fixed IP. The printers (ZT111 or ZD421 Wi-Fi) and the Bluetooth scanners (DS2278) communicate via the access points. Pickers trigger label printing directly in the aisle from their TC22 PDA. - **Advantages:** Pooling of printing equipment, total freedom of movement, scalability of the infrastructure. - **Points of attention:** Flawless Wi-Fi coverage, opening of the required network ports, deployment of SSL certificates on each mobile terminal.   #### 5.3 The Retail Station — Preparation at the point of sale (*Ship-from-store*) ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jun-24-2026-01-19-15-3705-PM.png?width=670&height=498&name=image-png-Jun-24-2026-01-19-15-3705-PM.png) - **Use:** Intended for processing e-commerce or Click & Collect orders directly at the counter of a physical store. - **Architecture:** Floor space is kept to a minimum. A Mini-PC (NUC) and a compact Zebra ZD421D printer are hidden under the main checkout counter. A Dymo LW550 mini-printer is added to relabel products if necessary. The salesperson picks in the aisle using a TC22 PDA. - **Advantages:** Aesthetic discretion on the sales floor, no disruption to the customer journey in the store, agile picking. - **Points of attention:** Need for a stable, partitioned store Wi-Fi, plan a dedicated area for consumables under the checkout furniture.   #### Comparison table of station architectures   ### 6. Best practices and support resources #### 6.1 Maintenance guide and logistics best practices - Use **only Google Chrome** to browse the Shippingbo application ecosystem. - Lighten the system load by limiting the number of open browser tabs and removing unnecessary third-party software. - Make sure that the **automatic startup** option of the Multi-Print server is checked. - Keep a register listing the IP addresses and the associated ports for each of your logistics sites or warehouses. - Schedule weekly maintenance: clearing the Chrome browser cache, deleting Windows temporary files and a complete power restart of the machines. - Organize a rotation of your PDA batteries on the charging stations. - **Consumables preservation:** Store your thermal label rolls in dry, temperate places away from direct sunlight. - Always run a full series of label printing tests after a software update before restarting production. - *Logistics reminder:* Manufacturers (notably Zebra) often deliver the hardware bare. Remember to order your interface and charging cables separately.   #### 6.2 Technical support resources index To consult the detailed illustrated step-by-step guides, refer to the knowledge center documentation: [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)