--- title: HOW TO CHANGE OR DELETE A USER IN SHIPPINGBO? description: HOW TO CHANGE OR DELETE A USER IN SHIPPINGBO? --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/how-to-change-or-delete-a-user-in-shippingbo#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Gestion des utilisateurs](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-gestion-des-utilisateurs) 30 octobre 2026 # HOW TO CHANGE OR DELETE A USER IN SHIPPINGBO?   It **is** **not possible** to change a user's email address in Shippingbo, or to delete a user.   ✅ **Solution:** If you want to perform either of these two actions, you will need to deactivate the user in question and create a new one. To find out how to create a new Shippingbo user, you  can read our tutorial [Create Shippingbo users](https://knowledge.shippingbo.com/creer-des-utilisateurs-shippingbo?hsLang=fr).   #### Contact us 📬: Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions.     [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)