--- title: "CHRONOPOST: ERROR \"THE GEOPOST SERVICE CODE WAS NOT FOUND\"" description: "CHRONOPOST: ERROR \"THE GEOPOST SERVICE CODE WAS NOT FOUND\"" --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/chronopost-error-the-geopost-service-code-was-not-found#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Erreur à la génération des étiquettes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-des-%C3%A9tiquettes) 25 octobre 2026 # CHRONOPOST: ERROR "THE GEOPOST SERVICE CODE WAS NOT FOUND" You are trying to generate a label with the carrier Chronopost, but you receive the following error:  *"35-Code Service GeoPost not found-The GeoPost service code was not found. Please check that the country codes (destination and sender), the postal codes and the selected service are consistent."*   **This error indicates that we are not sending the correct service code to Chronopost in our label generation request.**   ✅**Solution:** You can contact the [Shippingbo Support](https://support.shippingbo.com/tickets?hsLang=fr) with the number of the order concerned so that we can fix this. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)