--- title: "DHL: ERROR \"ADDRESS STREET LINE 3\"" description: "DHL: ERROR \"ADDRESS STREET LINE 3\"" --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/dhl-error-address-street-line-3#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Erreur à la génération des étiquettes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-des-%C3%A9tiquettes) 25 octobre 2026 # DHL: ERROR "ADDRESS STREET LINE 3" You are trying to generate a label with the carrier DHL, but you receive the following error:  *"998: \[ISC.0082.9465\] Value is longer than maximum length ----------/shipreq:ShipmentRequest/RequestedShipment/Ship/Recipient/Address/StreetLines3, 999: Process failure occurred. Process ID associated for that transaction (1713215636),"*   **This error message indicates that the “*Address street line*" field is too long and exceeds the number of allowed characters. This field corresponds to the "Instructions" field of the shipping address.** ✅**Solution:** You need to shorten the number of characters in the **Instructions field.** [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)