--- title: "LA POSTE: LABEL GENERATION ERROR \"YOUR TRACKING RANGE IS PROBABLY EXHAUSTED\"" description: "LA POSTE: LABEL GENERATION ERROR \"YOUR TRACKING RANGE IS PROBABLY EXHAUSTED\"" --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/la-poste-label-generation-error-your-tracking-range-is-probably-exhausted#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Erreur à la génération des étiquettes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-des-%C3%A9tiquettes) 25 octobre 2026 # LA POSTE: LABEL GENERATION ERROR "YOUR TRACKING RANGE IS PROBABLY EXHAUSTED" You are trying to generate a label for a shipment with the carrier La Poste, but receive the following error message:  *"Unable to generate a valid tracking number. Your tracking range is probably exhausted."* ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jun-23-2025-07-42-16-5107-AM.png?width=527&height=55&name=image-png-Jun-23-2025-07-42-16-5107-AM.png)   This means that the tracking range provided to you by La Poste is exhausted, and that you need to request a renewal of the tracking range from the carrier.  Note that you also receive Shippingbo notifications as your tracking range nears exhaustion. These are visible in the "Notifications" tab (bell):  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jun-23-2025-07-42-46-5601-AM.png?width=323&height=174&name=image-png-Jun-23-2025-07-42-46-5601-AM.png)   **✅Solution:** first, you must contact La Poste with a request to renew the tracking range. Then, you can contact Shippingbo support so that we enter this new tracking range in your label account.   #### Contact us 📬: Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions.       [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)