--- title: "SELF-SERVICE - ERROR WHEN CONNECTING A SHOPIFY STORE: \"SORRY, THIS SHOP IS CURRENTLY UNAVAILABLE\"" description: "SELF-SERVICE - ERROR WHEN CONNECTING A SHOPIFY STORE: \"SORRY, THIS SHOP IS CURRENTLY UNAVAILABLE\"" --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/https/knowledge.shippingbo.com/self-service-error-when-connecting-a-shopify-store-sorry-this-shop-is-currently-unavailable#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Erreurs sur les canaux de vente](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-erreurs-sur-les-canaux-de-vente) 25 octobre 2026 # SELF-SERVICE - ERROR WHEN CONNECTING A SHOPIFY STORE: "SORRY, THIS SHOP IS CURRENTLY UNAVAILABLE" You connected Shopify via the interface by following the [corresponding tutorial](https://knowledge.shippingbo.com/connecteurs-connecter-shopify?hsLang=fr).    When linking/relinking your account, the following page opens with the error: *"Sorry, this shop is currently unavailable".*    You need to go to your [Shopify Partners](https://www.shopify.com/fr/partenaires) interface =\> tab **STORE** and click on the store you are trying to connect. There you will find the URL to enter in the **Connection** box in Shippingbo.   #### **If you still receive the error:** You need to go to your Shopify store admin and get the store name, which will be entered after the URL [https://adminshopifycom/store/](https://adminshopifycom/store/)  #### Contact us 📬: Questions about this feature? Feel free to write to us  [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)