---
title: PARCEL INSURANCE MANAGEMENT WITH SHIPPINGBO
description: Insure your shipments via Shippingbo depending on the chosen carrier and the minimum value of the parcel
---

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1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr)
2. [Contrats de transports](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports?hsLang=fr)
3. [Fournisseur d'assurance](https://knowledge.shippingbo.com/base-de-connaissance/contrats-de-transports?hsLang=fr#fournisseur-dassurance)

25 octobre 2026

# PARCEL INSURANCE MANAGEMENT WITH SHIPPINGBO

## Insure your shipments via Shippingbo depending on the chosen carrier and the minimum value of the parcel

 

### **Benefits of the feature ✨**

- **Additional protection**: Guarantee coverage of your shipments against damage or loss.
- **Application flexibility**: Choose to set an insurance amount case by case or to configure an automatic minimum threshold.
- **Peace of mind**: Minimize financial risks in the event of problems during transport.

 

### 1. Prerequisites

- Only available for customers using a carrier that supports parcel insurance and who have subscribed to this service.
  
  **Compatible carriers that support insurance:**
  
    - Standard carriers: Amazon Shipping, Chronopost, Colis Privé, Correos Express, Dachser, DB Schenker, DHL, DHL Parcel Connect, DPD By API, Envoi du Net, Envoi Moins Cher, FedEx, Geodis, Geodis By API, Heppner, Kuehne, La Poste, MRW, SBO Generic Dispor, Teliae, TNT.
    - Transport contracts via Label Providers. (((conditional insurance if allow\_insurance is enabled)))

⭐ **Key point:**

Make sure **with your carrier that your contract supports parcel insurance** before configuring this option.

➡️ Also, if you ship multi-parcel, check **how your contract provides for multi-parcel insurance**.

 

### 3. How does Parcel insurance management work?

Insurance management lets you insure parcels when the label is created or via a default configuration in your Shippingbo account. It can be enabled depending on the carrier and a minimum amount for the parcels to be insured.

*Example*: If you have a parcel worth €150, you can add insurance for this parcel when creating the label or set a minimum amount above which all your parcels will be automatically insured.

**💬 Good to know:** 

Find out how to connect our partner [Secursus](https://knowledge.shippingbo.com/connecter-secursus?hsLang=fr) to your Shippingbo account to insure your shipments with ease!

 

### 4. Enable Parcel insurance management

To enable insurance on your parcels, you must enable it in your carrier's settings:

1. Go to the menu **Connectors** \> **Transport contracts** \> **Your carrier configurations**.
2. Go into the relevant carrier service, then uncheck the option ***Disable insurance*** in the category **Parcel and insurance**, this will enable insurance on your shipments:  
   ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-07-2024-09-45-42-3703-AM.png?width=394&height=142&name=image-png-Nov-07-2024-09-45-42-3703-AM.png)  
   *Example*: If you want to enable insurance for your Colissimo shipments, go to **Your carrier configurations** Colissimo and uncheck the box ***Disable insurance***.  
     - **✅ Box checked:** Shippingbo does not send **any insurance information** to the carrier when the label is generated for this service, even if a minimum insurance value is set in your account.
     - **❌ Box unchecked:** Insurance is active and the insured value data is sent to the carrier for this service as soon as the value conditions are met or entered manually.

 

### 5. Use **Parcel insurance management**

#### 5.1 Enter the insured amount

There are two ways to enter insurance for your parcels (for services where insurance is not disabled):

- **When generating the order label**
  
  When creating the label, you can enter the insured value in the field **Edit insurance information if you want to insure the shipment**:
  
  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-08-2024-08-11-58-0683-AM.png?width=670&height=59&name=image-png-Nov-08-2024-08-11-58-0683-AM.png)  
  ➡️ For this solution, the **picking control** is always **recommended** to properly **check the value of the insured parcel**.

**💬 Good to know:**

For insurance on a multi-parcel order, each parcel must have its field **Insured value (cents)** and **Insured value currency** filled in:

![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-13-2025-08-55-44-9466-AM.png?width=670&height=235&name=image-png-Nov-13-2025-08-55-44-9466-AM.png)

![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-13-2025-08-54-52-6573-AM.png?width=670&height=201&name=image-png-Nov-13-2025-08-54-52-6573-AM.png)

⚠️ **Make sure your insurance contract allows multi-parcel insurance**. ⚠️

 

- **Enter a default minimum value for all parcels**

 Go to the menu **Configurations -\> Logistics** and enter the value in the field **Minimum value for insurance** (to be entered in cents):

![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Nov-07-2024-10-04-43-5417-AM.png?width=670&height=37&name=image-png-Nov-07-2024-10-04-43-5417-AM.png)

*Example*: If you set a minimum value of 10000 (i.e. €100), all your parcels worth more than €100 will be automatically insured (unless the service has the option ***Disable insurance*** checked).

⭐ **Key point:**

This option applies by default to **all your carrier accounts.** 

If you do not want to enable insurance for all your carrier contracts, you must disable it manually in the configurations of the carriers concerned. 

 

#### 5.2 Check the insurance amount on the generated invoice

If you manage insurance, you will need to check on the next invoice that the amount matches your expectations.

If you have the Invoicing module, you can find this information in the order details, Documents tab:

![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Feb-19-2026-11-44-24-9968-AM.png?width=670&height=184&name=image-png-Feb-19-2026-11-44-24-9968-AM.png)

For more information on the Shippingbo Invoicing module, click [here](https://knowledge.shippingbo.com/option-facture-sur-shippingbo?hsLang=fr).

 

**⚒️ Framework and responsibilities:** 

Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.

 

 

#### **To go further 🛫**

\- [Connect Secursus](https://knowledge.shippingbo.com/connecter-secursus?hsLang=fr)

 

#### **Contact us 📬**

Questions about this feature?  
Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions.

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