--- title: THE ORDER WAS SHIPPED IN AN UNUSUAL WAY WITHOUT STOCK DECREMENT description: THE ORDER WAS SHIPPED IN AN UNUSUAL WAY WITHOUT STOCK DECREMENT --- [Passer au contenu](https://knowledge.shippingbo.com/base-de-connaissance/the-order-was-shipped-in-an-unusual-way-without-stock-decrement#main-content) Français Afficher le sous-menu pour les traductions [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets?hsLang=fr) ![bleu et gris\_Sigle+logo SBO (4)](https://knowledge.shippingbo.com/hs-fs/hubfs/Photo%20Marie/bleu%20et%20gris_Sigle+logo%20SBO%20(4).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(4).png) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions - [Centre d'aide Shippingbo](https://support.shippingbo.com/tickets) Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Gestion des commandes](https://knowledge.shippingbo.com/base-de-connaissance/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-gestion-des-commandes) 25 octobre 2026 # THE ORDER WAS SHIPPED IN AN UNUSUAL WAY WITHOUT STOCK DECREMENT You notice the following error message in the "Messages" tab of a shipped order, or you receive this message by email:  *"Order \[...\] was shipped in an unusual way without stock decrement. We recommend that you apply the stock variations."*   This message means that the label was generated without following a preparation process, i.e. the products were not picked for this label, and therefore were not taken out of stock.    For more details about the error, you can go to the **Shipment** tab of the order, and click on **Order lines**. You will then see the details of the ordered products, and below them a **Picking information tab**. This tab shows which products were picked for the label:  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-Jul-01-2025-09-34-05-5832-AM.png?width=1751&height=652&name=image-png-Jul-01-2025-09-34-05-5832-AM.png)   Here, if your **Picking information** tab is **empty**, it means that no product was picked for the label, hence the message you received.    ✅**Solution:** You can disable the display of the **Generate a label button**, to avoid this manipulation, which can be a source of errors. To do so, go to **Configurations** -\> **Logistics** and uncheck the **Print label button**:  ![](https://knowledge.shippingbo.com/hs-fs/hubfs/imprimer-png.png?width=1901&height=542&name=imprimer-png.png)   If the order was prepared in a preparation session and the picking was done, but the order was shipped outside the session (via the "Generate a label" button) instead of scanning the preparation slip or the apiary cell, please refer to the following FAQ: [Why do I have stock in picking even though my order has been shipped?](https://knowledge.shippingbo.com/pourquoi-ai-je-du-stock-en-picking-alors-que-ma-commande-a-%C3%A9t%C3%A9-exp%C3%A9di%C3%A9e?hsLang=fr)   #### Contact us 📬: Questions about this feature? Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions. [![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)