---
title: USE THE HANDED TO CARRIER STATUS ON PC
description: The “Handed to carrier” feature lets you mark orders as handed to the carrier for better internal management of your shipments.
---

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1. [ZONE DE TEST](https://knowledge.shippingbo.com/base-de-connaissance?hsLang=fr)
2. [Expédition](https://knowledge.shippingbo.com/base-de-connaissance/exp%C3%A9dition?hsLang=fr)
3. [Remettre au transporteur](https://knowledge.shippingbo.com/base-de-connaissance/exp%C3%A9dition?hsLang=fr#remettre-au-transporteur)

25 octobre 2026

# USE THE HANDED TO CARRIER STATUS ON PC

## The “Handed to carrier” feature lets you mark orders as handed to the carrier for better internal management of your shipments.

 

#### Summary

 1\. [Benefits of the feature](https://knowledge.shippingbo.com/base-de-connaissance/use-the-handed-to-carrier-status-on-pc#benefices)

 2\. [Prerequisites](https://knowledge.shippingbo.com/base-de-connaissance/use-the-handed-to-carrier-status-on-pc#prerequis) 

 3\. [Feature description](https://knowledge.shippingbo.com/base-de-connaissance/use-the-handed-to-carrier-status-on-pc#fonctionement)

 4\. [Activation and configuration](https://knowledge.shippingbo.com/base-de-connaissance/use-the-handed-to-carrier-status-on-pc#activation) 

 5\. [Example of practical use](https://knowledge.shippingbo.com/base-de-connaissance/use-the-handed-to-carrier-status-on-pc#exemple) 

 6\. [Contact us](https://knowledge.shippingbo.com/base-de-connaissance/use-the-handed-to-carrier-status-on-pc#contact)

 

![gif tuto-gif](https://knowledge.shippingbo.com/hs-fs/hubfs/Base%20de%20Connaissances%20Tutoriel%20Knowledge/gif%20tuto-gif.gif?width=439&height=247&name=gif%20tuto-gif.gif)

> - **Time savings**: Simplifies the process of handing over to the carrier via a direct and intuitive interface.
> - **Better traceability**: Enhanced tracking of order status after shipment.
> - **Fewer errors**: Immediate alerts in case of an incorrect parcel number or non-compliant status.
> - **Flexibility**: Compatible with all carriers, without restriction.

 

 

### 2. Prerequisites✔️:

- Available on all packs carrying out **shipments**.

 

### 3. How does the "Handed to carrier" status work?

Once your orders have been shipped, you can move them to the **Handed to carrier** status to inform your team internally that the orders have properly left your warehouse and are now in your carrier's hands. 

- Conditions for your orders to be able to move to the **Handed to carrier**:   
  \- Scan the parcel's Shippingbo ID or the tracking number of the shipping label  
  \- Your order contains **a single parcel**  
  \- Your order contains **several parcels**: in these cases, a warning message will appear asking you to confirm that all the parcels of the order have been handed to the carrier.  
  \- The status works regardless of the carrier.

**💬 Good to know:** 

If the parcel number is unknown or if the order is not in the “Shipped” status, an alert is displayed to avoid any processing error.

### 4. How to move orders to the "Handed to carrier" status?

- To move a shipped order to the Handed to carrier status, go to the menu **Shipping** -\> **Hand to carrier**:

![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-21-2025-12-26-55-9745-PM.png?width=486&height=403&name=image-png-May-21-2025-12-26-55-9745-PM.png)

- Then scan the parcel ID or the tracking number of the shipping label in the field provided:

![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-21-2025-12-29-26-8508-PM.png?width=418&height=143&name=image-png-May-21-2025-12-29-26-8508-PM.png)

- Your order moves to the **Handed to carrier**:

![](https://knowledge.shippingbo.com/hs-fs/hubfs/image-png-May-21-2025-12-33-54-0873-PM.png?width=216&height=63&name=image-png-May-21-2025-12-33-54-0873-PM.png)

 

### 5. Example of practical use

**You are an e-merchant** specializing in the sale of cosmetic products. Every day, your logistics team prepares several dozen orders. After packing them, you scan them in the **Shipping** menu of Shippingbo.

Thanks to the new feature **“Hand to carrier”**, you can now finalize the shipment with ease:  
🎯 **You scan the parcel**, and the order instantly moves to the **“Handed to carrier”**status, with a clear confirmation message. No more manual checks or external tracking.

For orders with several parcels, a message alerts you and offers to confirm the global handover: you stay in control at every step.

 

 

**⚒️ Framework and responsibilities:** 

Before fully using the feature described in this tutorial, we strongly recommend running **a test phase** with your own settings to check that the result matches your expectations. As the customer remains **fully responsible** for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind. 

 

 

#### **Contact us 📬:**

Questions about this feature?  
Feel free to write to us [here](https://support.shippingbo.com/?hsLang=fr) so that we can answer your questions.

[![bleu et gris\_Sigle+logo SBO (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20gris_Sigle+logo%20SBO%20(2).png?width=210&height=40&name=bleu%20et%20gris_Sigle+logo%20SBO%20(2).png "bleu et gris_Sigle+logo SBO (2)")](http://shippingbo.com)