--- title: "CHRONOPOST: ERROR \"THE GEOPOST SERVICE CODE WAS NOT FOUND\"" description: "CHRONOPOST: ERROR \"THE GEOPOST SERVICE CODE WAS NOT FOUND\"" --- [Passer au contenu](https://knowledge.shippingbo.com/https/knowledge.shippingbo.com/chronopost-error-the-geopost-service-code-was-not-found#main-content) Français Afficher le sous-menu pour les traductions [![bleu et blanc\_Sigle+logo SBO\_300dpi (2)](https://knowledge.shippingbo.com/hs-fs/hubfs/bleu%20et%20blanc_Sigle+logo%20SBO_300dpi%20(2).png?width=160&height=30&name=bleu%20et%20blanc_Sigle+logo%20SBO_300dpi%20(2).png)](https://knowledge.shippingbo.com/?hsLang=fr) Ouvrir la navigation principale Fermer la navigation principale - Français Afficher le sous-menu pour les traductions Bonjour. Comment pouvons-nous vous aider ? - Il n'y a aucune suggestion car le champ de recherche est vide. 1. [Knowledge base](https://knowledge.shippingbo.com/?hsLang=fr) 2. [Erreurs fréquentes & comment les éviter](https://knowledge.shippingbo.com/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr) 3. [FAQs - Erreur à la génération des étiquettes](https://knowledge.shippingbo.com/erreurs-fr%C3%A9quentes-comment-les-%C3%A9viter?hsLang=fr#faqs-erreur-%C3%A0-la-g%C3%A9n%C3%A9ration-des-%C3%A9tiquettes) 25 octobre 2026 # CHRONOPOST: ERROR "THE GEOPOST SERVICE CODE WAS NOT FOUND" You are trying to generate a label with the carrier Chronopost, but you receive the following error:  *"35-Code Service GeoPost not found-The GeoPost service code was not found. Please check that the country codes (destination and sender), the postal codes and the selected service are consistent."*   **This error indicates that we are not sending the correct service code to Chronopost in our label generation request.**   ✅**Solution:** You can contact the [Shippingbo Support](https://support.shippingbo.com/tickets?hsLang=fr) with the number of the order concerned so that we can fix this. [![Chill listening crop-3](https://knowledge.shippingbo.com/hs-fs/hubfs/Logo%20shippinggbo.png?width=104&height=24&name=Logo%20shippinggbo.png "Chill listening crop-3")](http://shippingbo.com) Copyright © 2026, Shippingbo