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DPD: ERROR WHEN GENERATING THE RETURN LABEL: "THIS CARRIER HAS NOT BEEN FULLY CONFIGURED"

You are trying to generate a return label with the carrier DPD and you encounter the following error message: 

"This carrier has not been fully configured, please contact customer support to have this done".

 

This message indicates that the configuration of the label account is not complete. 

 

✅ Solution: Please get in touch with our support so that we can check this.

 

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