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LABEL GENERATION ERROR: CANNOT CONVERT SHIPPING PRICE

You try to generate a label for an order with Colissimo or Delivengo, but receive one of the following error messages:

"ShippingPriceConverter::CannotConvertShippingPrice"

"PackageProductPriceConverter::CannotConvertPackageProductUnitPrice"

 

This is because the total amount of the order is not in euros, as in this example:

✅Solution:

You need to go to Configurations -> Logistics -> and check the Automatically convert currencies to euros (Colissimo and Delivengo) option.

 

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