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1. Retrieving the Bol API credentials
Discover the connection process to follow in our tutorial here.
1.1: To retrieve the API key, go to the "Settings" menu of the Bol back office.
Then enter your name, email address and phone number associated with your Bol account. This information will give you access to the API section below.
1.2: Keep the generated API key, then click on "Toon secret" to get the password.
2. Create an external service in Shippingbo
Discover the connection process to follow in our tutorial here.
2.1: Go to your Shippingbo interface to create your external service in the menu Connectors -> Sales channels -> Click on Add a sales channel:
2.2: Search for "Bol" in the search bar, then click on the Bol tab that appears:
2.3: Your connector opens and a first category appears:
1) The pen icon to the right of the service lets you change the name of your connector.
2) The "View help" button takes you to this tutorial.
3) The graph icon lets you check the validity of the connection between Shippingbo and your Bol store.
4) The block Orders informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Bol store at order level: order retrieval, order closing, order sending, order acceptance.
5) The block Stock informs you about the features that are enabled, disabled or unavailable between your Shippingbo account and your Bol store at stock level: stock retrieval, stock sending.
The color code of the icons is as follows:
- active features in blue
- disabled but available features in dark gray
- unavailable features in light gray
2.4: By clicking on the 3 small dots to the right of the graph icon, you can access the calls made with this service:
3. Connect Bol to Shippingbo
3.1: First, fill in your Bol client ID and your Bol client secret in the general settings:
3.2: Then fill in the rest of the information you need in the following blocks: Order retrieval; Order closing; Stock sending; and even in the Advanced settings.
📢 Warning:
To activate the order retrieval, click on the arrow to the right of the category:
💠 Note:
You can delete this connector by going to the advanced settings and clicking on "Delete the connector" in the block Deletion:
⚒️ Recommendation:
Before fully using the feature described in this tutorial, we strongly recommend running a test phase with your own settings to check that the result matches your expectations. As the customer remains fully responsible for the actions carried out in the Shippingbo account, these tests are essential to use the tool with complete peace of mind.
📢 Warning:
Only direct connections of sales channels allow Shippingbo to guarantee control over data flows. When orders are not retrieved via an official Shippingbo connector, but pass through a third-party tool (intermediate CMS, external connector, FTP, manual or automated import), Shippingbo cannot guarantee the integrity, reliability or completeness of the data transmitted.
This data may be modified, truncated, reformatted or duplicated before it is received in Shippingbo, resulting in particular in processing errors, duplicate orders, status inconsistencies, label blockages, carrier or customs anomalies, as well as a degraded end-customer experience.
In this context, Shippingbo is not able to investigate or correct the anomalies originating from the third-party system. Any anomaly related to upstream data falls outside the scope of Shippingbo’s responsibility (more information on the scope of support here). These investigations can only be carried out as part of a specific service and will be invoiced.
For all these reasons, we strongly recommend connecting your sales channels directly to Shippingbo via the official connectors.
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