DPD EUROPE: ERROR WHEN GENERATING A LABEL: POSTAL CODE IS NOT VALID

You are trying to generate a label with the carrier DPD Europe, but you receive the following error message:

"500 InternalServerError: software.cargonet.web.GeoRoutException: Input validation postal code is not valid, and for this country only valid postal code is accepted."

This error is related to the postal code, which is not recognized by DPD.

✅Solution: first, check the postal code on Google to make sure it is not incorrect.

Then, contact DPD so that they can check the postal code in their system: indeed, the postal codes used by DPD are not always the same as those of Google. You can contact them at the following address: support@cargonet-software.fr