DHL: ERROR "THE ACCOUNT NUMBER IS NOT FOUND OR INVALID".

You are trying to generate a label with the carrier DHL, but you receive the following error:

"998: The account number is not found or invalid. Please check the account number ans retry":

This error indicates that the carrier contract used is not valid.

✅ Solution:

We invite you to contact your DHL account manager to check that all options are correctly enabled on your account.

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