ERROR WHEN CONFIGURING EMAILS: "PLEASE CHECK THAT THE SMTP CONFIGURATION IS CORRECT"

In the Configurations -> Account -> Email configuration menu, you are trying to set up email addresses so that you can then send notifications to your customers, but you receive the following error message: "Please check that the SMTP configuration is correct".

This error message indicates a problem with the SMTP server you are using.

📢 Warning :

Shippingbo does not intervene in the configuration of your SMTP server, nor in its troubleshooting.

In case of an error, please contact your server's support service.

✅Solution: you therefore need to turn to your SMTP server to fix the problem, then try the configuration again. To try the configuration again, you can follow our tutorial here.

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