GLS BY API: LABEL GENERATION ERROR "SHIPPERID IS REQUIRED WHEN CREATING A SHIPMENT"
You are trying to generate a label with the carrier GLS by API, but you receive the following error message:
“ShipperId is required when creating a shipment.”
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This means that one of these two pieces of information is missing from the configuration of your GLS by API contract in your Shippingbo account:
-
Customer ID (or customer_id)
-
Contact ID (or contact_id)
This information can be provided by your account manager at GLS.
✅Solution:
Once you have retrieved the information mentioned above, you need to send it to the Shippingbo support team so that they can add it to your account.
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