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GLS BY API: LABEL GENERATION ERROR "SHIPPERID IS REQUIRED WHEN CREATING A SHIPMENT"

You are trying to generate a label with the carrier GLS by API, but you receive the following error message:

“ShipperId is required when creating a shipment.”

 

This means that one of these two pieces of information is missing from the configuration of your GLS by API contract in your Shippingbo account:

  • Customer ID (or customer_id)

  • Contact ID (or contact_id)

This information can be provided by your account manager at GLS.

 

✅Solution:

Once you have retrieved the information mentioned above, you need to send it to the Shippingbo support team so that they can add it to your account. 

 

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