ORDERS SHIPPED BUT STILL AT THE "TO PREPARE" STATUS

You have just shipped orders via your Shippingbo account but they remain stuck at the "to prepare" status.

✅Solution:

To move them to the "shipped" status, you can import their tracking numbers. To do this, you can follow our tutorial here.

Once the tracking number is imported, the order will automatically move to the "shipped" status.

Questions about this feature? Feel free to write to us here so that we can answer your questions.