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PRODUCT HISTORY: "SUPPLIER PRODUCT CONTRACT DELETION"
In Multi-Shippingbo, the following message appears in a product's history:
"Supplier product contract deletion"
The "contract" is what links the product between two accounts, an OMS and a WMS. This message means that the link has been cut for this product, i.e. there is no longer an OMS/WMS link for this product.
✅Solution: if you want there to be a link between the OMS and the WMS for this product, you will need to:
1. Check that the product is created in the OMS as well as in the WMS.
2. Check that the product is created in the Warehouse catalog
3. Check that the product is created in the Seller catalog
4. Check that in each catalog, the product is created with the correct shared reference. This reference is what will associate the OMS product with the WMS product.
5. Enable the link in each catalog.