MIGRATE FROM FBC (Fulfilled by Cdiscount) TO OCTOPIA FULFILLMENT
Following the change in how the Cdiscount platform operates, a migration is required on your Shippingbo account.
If you need to migrate from FBC to Octopia Fulfillment, please follow these steps:
1. Contact Octopia customer service via a ticket from your Octopia Seller Portal account, asking them to link your account to Shippingbo.
Following this request, Octopia will provide you with a Seller ID.
2. Once you have retrieved this Seller ID, contact the Shippingbo support team to ask them to carry out the migration, providing the following information:
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The Seller ID provided by Octopia
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The country of the Octopia warehouse concerned
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